Process Excellence Network Interview with Dr. Greg Jacobson
In case you didn't know, The Process Excellence Network is a "global community for process professionals, business leaders and executives who want to improve their businesses through process and operational excellence."
In the interview, you'll learn about:
- How an Emergency Medicine doctor got involved with continous improvement
- How the prototype version of KaiNexus came to be
- Lean concepts and challenges in healthcare
- Why empowering employees is so critical to continuous improvement