Here at KaiNexus, we believe that your success is our success, and we’re on a mission to help you spread continuous improvement. As your partner in spreading CI, we make it our priority to understand your unique goals and challenges. We believe this is accomplished through transparent communication, clear expectations, well-defined priorities, and tangible goals. At KaiNexus, we wanted to create an intentional space for these conversations to take place. This is why we’re launching a new process called Optimization Reviews.
Optimization Reviews are performed annually with our team to enable you to reach your full potential with KaiNexus. Optimization Reviews give our customers an opportunity to dive deeper into their instances with our team. The changes we make during this time will simplify and improve every person’s user experience and will set you up for success in the year to come. In this blog, we’re going to dive a little deeper into what an Optimization Review really is!
Assess
Review the current state of how you’re currently using KaiNexus and identify opportunities for how it can be better utilized to support your improvement culture.
Improve
Learn what the most successful KaiNexus customers are doing and get insight into the benchmarks of their success. See what’s possible, and identify how to get there.
Update
KaiNexus is evolving and improving. Make sure you’re getting the most out of your investment by adopting new features and simplifying at every opportunity.
Share
KaiNexus is more than software; it’s a partnership on your path to improvement. Share how this partnership is going and tell us how we can better support you.
Kick-off meeting
In the Kick-off meeting, our team will walk through the Optimization Review process together and align expectations.
Survey
Next, our team will send out a short survey to your organization in order to get feedback from your organization’s people to help us understand where opportunities for improvement exist
Technical Review
At the Technical Review, our Solutions Engineering team and Lean Strategy group perform a detailed analysis of your KaiNexus instance and make suggestions for improving engagement and the user experience.
Results & Mutual Action Plan
Finally, we collaborate to create a clear and easy to understand the roadmap for your Continuous Improvement program and enabling technology
Expert Recommendations to help you get the most out of your investment in KaiNexus by adopting the best practices of our most successful customers and fully utilizing all possible KaiNexus features.
Clarity around your improvement program goals and the obstacles that need to be cleared in order to reach them.
Simplification of the KaiNexus experience for everyone, including streamlining the user experience for frontline staff, middle managers, improvement coaches, and senior leaders.
Strategic A3 that is developed in collaboration between our team and yours based on your goals and objectives to guide our partnership.
There is a lot of demand for the Optimization Review process, so contact your CSM to get into the queue for your Optimization Review today!