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Customer Blog

Improvement Software Tips and Tricks

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Introducing Standard Work Groups... and So Much More!

Posted by Ryan Rippey

Jul 3, 2018 7:54:00 AM

Happy 4th of July everyone! KaiNexus is setting off some fireworks with our huge 2.2.9 release.

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Identifying and Eliminating Bottlenecks with KaiNexus

Posted by Becca Millard

Jun 29, 2018 9:32:00 AM

Monitoring the vital signs of a continuous improvement culture - engagement, activity, and impact, for example - gives leaders key insight into the health of that culture. It is essential that leaders be on the lookout for developing bottlenecks that can hurt those metrics. Nothing is more harmful to the momentum and effectiveness of improvement than out-of-control bottlenecks.

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How to Get More Out of KaiNexus Quick Search

Posted by Becca Millard

Jun 19, 2018 8:21:00 AM

Get ready for quick search to become your new best friend! In this post, I thought I’d discuss the three quick search options and how much power quick search in KaiNexus has these days.

When you use quick search to look for items with a specific keyword, your eye probably goes directly to the list of results. If there are lots of results, you might look a bit further up the page and uncheck some of the workflow boxes to narrow your results.

But how often do you look to the search type field to narrow those results? It’s set to “Relevance” by default, which serves you well most of the time, but our quick search can do so much more.

There are three search types:

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Getting Started in KaiNexus - Tips for Brand New Users

Posted by Becca Millard

Jun 12, 2018 8:11:00 AM

Starting with a new software solution can be overwhelming. Luckily, our Customer Experience team is pretty awesome, if I do say so myself, and have developed training Boards showing you what you need to see the first time you log in, complete with helpful videos.

If you’re currently going through this process, I thought I’d offer some additional information in a different format to cover all our bases. If you haven’t started using KaiNexus just yet but are curious about what’s in store, stick around!

 

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How and Why You Need to Move Your Huddle Boards into KaiNexus

Posted by Becca Millard

Jun 7, 2018 7:45:00 AM

The term “Huddle Board” can mean a lot of different things to different people. The most meaningful thing is that it provides a regular structure to view the status of important items for a team. The team is usually pretty local - will look at the board with some frequency. Perhaps a few times per shift, one time per day, or once a week, depending on the needs.

What is displayed on the board can also vary. Usually, people will put a kanban style view of their Opportunities for Improvement or ideas, their KPIs, the status of the main projects, announcements, and/or key visual management indicators.

If you’re working with business improvement methodologies such as Lean or Agile management, odds are good that you’ve taken part in daily huddle meetings. Those meetings likely involved the popular visual management tool of a Huddle Board, designed to keep teams on the same page and ensure that forward momentum is maintained.

First I’d like to tell you why you should use KaiNexus for them, then I want to talk about how.

There are some problems when it comes to traditional Huddle Boards that KaiNexus solves:

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Meeting the Team Who Built You KaiNexus

Posted by Matt Paliulis

May 25, 2018 7:43:00 AM

For many of our existing customers, the ‘face’ of KaiNexus is our incredible Customer Experience team. For new customers, it’s our Sales team. While these teams are phenomenal and are emblematic of our company in so many ways, they only represent a fraction of the KaiNexus team.

A big part of the team works tirelessly behind the scenes to ensure questions are answered, the KaiNexus application is running properly, our environments and data are secure, webinars are scheduled, and countless other small but critical tasks get done.

Working with the operations side of the business, our interactions with customers are limited. To use a sports analogy, we’re like an offensive lineman in football. We usually go unnoticed unless we mess something up. For the most part, we like to keep it that way. However, there is one time of year where we like to change things up, our Annual User Conference.

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Introducing the 2018 Nexie Categories!

Posted by Maggie Millard

May 14, 2018 10:32:48 AM

Do you ever work on something that makes you giddy with excitement? At last year's User Conference, we started the tradition of giving out awards to honor the hard work of our customers. I was into it when we came up with the idea... I was super excited when I saw the lightbulb trophies that our VP of Customer Experience found... but standing next to the stage waiting to whip a surprise Nexie hidden in my dress pocket, I felt (as we say in the South) fit to burst.

And you guys, it's going to happen again this year. Well, not the dress pocket thing - I feel like I can only pull that off once. But definitely the Nexie Award Ceremony.

The people at our conferences are usually the ones recognizing and rewarding others for their hard work around continuous improvement. The Nexie ceremony is our way of changing the game for an evening by honoring them for their hard work and commitment to excellence throughout the year. The awards are meant to be a play on the Oscar or Grammy, and are given out based on a variety of criteria and categories.

Here are the categories we'll be awarding at this year's conference. If you haven't registered yet, do so here - you definitely won't want to miss this.

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Time Tracking, Threshold Charts, Goal Visualizer, and More! KaiNexus 2.2.8

Posted by Ryan Rippey

May 9, 2018 9:36:43 AM

Hey everyone, long time no see! Your KaiNexus development team has been hard at work and we are proud to present our latest release: 2.2.8!

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When To Delete Improvements from KaiNexus (Or Not)

Posted by Becca Millard

Apr 26, 2018 8:14:00 AM

When you’re leading the Lean efforts for your organization or for your team, you’re bound to find yourself totally swamped. At that point, it’s probably tempting to want to sort through all the improvements your people have entered into KaiNexus and delete any that seem like they won’t bring about a change in the organization. 

That seems like an okay plan - you’ll be able to focus on the best ideas and get more improvement done, right?

Not quite.

While you may be able to delete improvements your staff has created, you should only do so very rarely. In fact, I’d go so far as to say that you should only delete improvements that contain sensitive information not relevant to improvement work (ex: it would break a law or company policy) or are otherwise deemed inappropriate from an HR perspective.

Let’s take a look at some reasons you might be tempted to delete an improvement and why it’s better to let it live in KaiNexus:

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Highlights from the Latest KaiNexus Roundtable

Posted by Lisa Hanna

Apr 24, 2018 7:29:00 AM

As continuous improvement is the name of the game, our product team is constantly adding new features to KaiNexus that allow our customers to map their workflows, with increasing efficiency, to the platform. This can result in instances that can look wildly different from one another, despite the fact that some customers share a similar methodology. A few months ago, we rolled out our Customer roundtable series that sought to bridge the gap not only between our customers, but also between what each of them has configured in their instance, and what they may not even know they could do. For the first quarter of the new year, we kicked off this series with a walkthrough of tips and tricks used to develop impressive templates and workflows.

The players in this edition of the roundtable series involved KaiNexus champions from organizations of different sizes and in some cases, industries. Our participants included Kreg Tool, Nebraska Methodist Health Systems, and Our Lady of the Lake Regional Medical Center. Read on for highlights from the hour-long session.

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