Here at KaiNexus our mission is to help organizations spread continuous improvement. The Customer Experience team lives to see this mission through with our customers. We believe that by maintaining our platform and continuing to learn about the industry with help from our partners, we can build lasting relationships and set KaiNexus customers up for success.
Sep 11, 2018 7:41:00 AM
Aug 15, 2018 3:45:00 PM
It’s been a hot summer here in Texas, but that hasn’t slowed our team down one bit as we are proud to present a cool new release, 2.2.10! You can check out the full release notes here.
Let’s take a look at some of the highlights:
Aug 1, 2018 2:38:00 PM
We’ve found that even a small, simple reward can inspire people and keep them engaged with their organization’s Lean efforts. You can’t congratulate everyone in person, but a little recognition goes a long way.
Jul 27, 2018 1:53:00 PM
A PICK chart - which stands for Possible, Implement, Challenge, and Kill (or Kibosh) - is a visual tool used prioritize ideas. They’re typically used after (or during) brainstorming sessions to help a team identify which ideas can be implemented easily and with a high payoff.
Jul 3, 2018 7:54:00 AM
Jun 29, 2018 9:32:00 AM
Monitoring the vital signs of a continuous improvement culture - engagement, activity, and impact, for example - gives leaders key insight into the health of that culture. It is essential that leaders be on the lookout for developing bottlenecks that can hurt those metrics. Nothing is more harmful to the momentum and effectiveness of improvement than out-of-control bottlenecks.
Jun 19, 2018 8:21:00 AM
Get ready for quick search to become your new best friend! In this post, I thought I’d discuss the three quick search options and how much power quick search in KaiNexus has these days.
When you use quick search to look for items with a specific keyword, your eye probably goes directly to the list of results. If there are lots of results, you might look a bit further up the page and uncheck some of the workflow boxes to narrow your results.
But how often do you look to the search type field to narrow those results? It’s set to “Relevance” by default, which serves you well most of the time, but our quick search can do so much more.
There are three search types:
Jun 12, 2018 8:11:00 AM
Starting with a new software solution can be overwhelming. Luckily, our Customer Experience team is pretty awesome, if I do say so myself, and have developed training Boards showing you what you need to see the first time you log in, complete with helpful videos.
If you’re currently going through this process, I thought I’d offer some additional information in a different format to cover all our bases. If you haven’t started using KaiNexus just yet but are curious about what’s in store, stick around!
Jun 7, 2018 7:45:00 AM
The term “Huddle Board” can mean a lot of different things to different people. The most meaningful thing is that it provides a regular structure to view the status of important items for a team. The team is usually pretty local - will look at the board with some frequency. Perhaps a few times per shift, one time per day, or once a week, depending on the needs.
What is displayed on the board can also vary. Usually, people will put a kanban style view of their Opportunities for Improvement or ideas, their KPIs, the status of the main projects, announcements, and/or key visual management indicators.
If you’re working with business improvement methodologies such as Lean or Agile management, odds are good that you’ve taken part in daily huddle meetings. Those meetings likely involved the popular visual management tool of a Huddle Board, designed to keep teams on the same page and ensure that forward momentum is maintained.
First I’d like to tell you why you should use KaiNexus for them, then I want to talk about how.
There are some problems when it comes to traditional Huddle Boards that KaiNexus solves:
May 25, 2018 7:43:00 AM
For many of our existing customers, the ‘face’ of KaiNexus is our incredible Customer Experience team. For new customers, it’s our Sales team. While these teams are phenomenal and are emblematic of our company in so many ways, they only represent a fraction of the KaiNexus team.
A big part of the team works tirelessly behind the scenes to ensure questions are answered, the KaiNexus application is running properly, our environments and data are secure, webinars are scheduled, and countless other small but critical tasks get done.
Working with the operations side of the business, our interactions with customers are limited. To use a sports analogy, we’re like an offensive lineman in football. We usually go unnoticed unless we mess something up. For the most part, we like to keep it that way. However, there is one time of year where we like to change things up, our Annual User Conference.