Hoshin Kanri, sometimes called "strategy deployment", is an approach that helps companies achieve breakthrough goals over a three to five-year time horizon.

The methodology is effective because it allows leaders to keep their eye on the long-term objectives that will change the game, without losing sight of the day-to-day improvements that can add up to significant benefits.

However, we won’t lie. Effective strategy deployment isn’t easy.

Too often, the strategic plan gets lip service but little else. If you are looking for help making sure that your organization arrives at “True North,” an X-Matrix might help.

Continuous improvement has long been an important goal in manufacturing. Some organizations leverage structured business management methodologies such as Lean or Six Sigma, while others use a less formal approach. Either way, the goal is to maximize resources, reduce cost, and deliver quality products on time. Many organizations have turned to improvement management software to help remove the friction from positive change to achieve these critical objectives. If you are considering technology to accelerate your progress, this post will help.

Toyota Chairman Fujio Cho gave a brilliantly simple description of what to do on a Gemba walk. "Go see, ask why, show respect," he said. That’s it in a nutshell.

During a Gemba walk, supervisors and leaders go to the place where work is done (the Gemba). They observe (not fix) processes and ask questions that will help lead to future improvements.

“Why?” is certainly an important question, but it is by no means the only one. We’ve put together a list of other questions that may be useful, especially if you are new to Gemba walks or you're taking a look at a process for the first time. They may not all make sense in your situation, but perhaps they will trigger additional ideas.

A root cause analysis is a structured method for finding the underlying causes of process problems and undesirable outcomes. Root cause analysis is a core problem-solving technique used by organizations dedicated to continuous improvement. As the name implies, it is all about addressing the origin of the issue rather than employing solutions that address only surface problems.

I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple.

When it comes to continuous quality improvement, this is absolutely the case.

Here are 9 examples of quality improvement tools, techniques, and technology that are uncomplicated yet extremely valuable.

Empathy is the ability to understand someone else’s feelings. It is a prerequisite for compassion. In 2021, compassion is in more demand than ever.

While empathy might not come up very often in business discussions, the importance of empathy in the workplace is backed up by data. The Businessolver State of Empathy in the Workplace study found:

• 82% of employees would consider leaving their job for a more empathetic employer.
• 78% of employees would work longer hours for an empathetic employer.

For the entire team at KaiNexus, the phrase "spread continuous improvement" is a driving mission statement. It's not just a business objective, it's something that we think can change the world. We truly believe that.

Our customers spread continuous improvement throughout their organizations. Often, this is person to person, team to team, department to department, and site to site. Our KaiNexus software supports them in this effort.

When we hear about big challenges in the world, such as the need to quickly and efficiently vaccinate as many people as possible against the coronavirus that causes Covid-19 illness, we know that people are doing great work to solve problems and to be more effective. 

But how are they spreading continuous improvement across organizations, across states, and across countries?

The year 2020 will no doubt claim a chapter in the history books of the future. While it was a very challenging year in many ways, we did find a bright spot in the literature surrounding leadership and management. With some extra time on our hands, we uncovered some excellent resources. In the spirit of Valentine's day, we'd like to spread a little love. We hope you enjoy these new additions to our list of favorite inspirational reads.

Kaizen events, also called rapid improvement sprints or blitzes, are an impactful way to implement improvement quickly, but they require planning and preparation to make them useful. We've heard many stories about Kaizen events that went wrong. That's not surprising because there are many ways that improvement events can go off the rails. The best way to avoid that outcome is to put in the effort ahead of time to ensure your event is a huge success.

Donald J. Wheeler, PhD is a world-renowned expert in continuous improvement. He's worked with W. Edwards Deming and wrote the classic book Understanding Variation. 

Wheeler once wrote and said, "Statistical Process Control is, at its heart, about getting the most from your processes. It is about the continual improvement of processes and outcomes. And it is, first and foremost, a way of thinking... with some tools attached." 

I’d like to thank him for providing the perfect quote for a blog about process control charts because measurement, control, and improvement are exactly what they are designed to enable.