The A3 problem-solving methodology was first used by Toyota in the 1960s and later embraced by proponents of Total Quality Management, Six Sigma, Lean, and other systematic approaches to continuous improvement. “A3” references a European paper size that is about the same size as an American 11-inch by 17-inch tabloid-sized paper. Using the A3 method, teams create a one-page improvement project report. By limiting the report to one page, teams are forced to be concise and thoughtful about including only relevant information. This makes the report easy to digest.
Because our solution supports the A3 technique, we are often asked for tips on how to deploy it. Here are a few of the most important things to keep in mind.