DMAIC is a structured, customer-focused, data-driven approach to problem-solving. The acronym stands for “Define, Measure, Analyze, Improve, and Control.” It is often associated with the Lean or Six Sigma business methodologies but can be valuable for any organization looking to support incremental improvement.
Apr 12, 2019 7:56:00 AM
Apr 3, 2019 7:43:00 AM
Every business leader we talk to says that they would like to achieve continuous improvement. We’ve never heard one yet say, “Nah, who needs that?” But, strangely, not every organization has implemented a structure to support improvement or worked to develop a culture that values it.
That seems odd, right?
It turns out that this isn’t the result of leaders who are stupid or lazy. There are a lot of ways to rationalize against the effort and investment it takes to make using a continuous improvement cycle part of everyday operations. But if you press on these ideas a bit, you’ll find that they deflate under pressure. Here are a few that we see quite a bit.
Jan 10, 2019 8:11:00 AM
Organizations that embrace the continuous improvement approach to business have many great tools and techniques from which to choose. Some organizations use them as part of a structured methodology like Lean, Six Sigma, or Toyota Kata. Others leverage them on their own. Every organization has unique needs and will need to adjust each method for their own environment, but the most popular techniques are flexible enough to be used by organizations of every size and in every industry.
Jan 4, 2019 8:12:00 AM
Nov 28, 2018 1:50:24 PM
Most organizations that practice continuous improvement whether within a business methodology like Lean or Six Sigma or independently leverage either the PDSA or DMAIC structured improvement cycle. Some organizations use both. PDSA (Plan, Do, Study, Act) is perfect for relatively simple, iterative improvement work. DMAIC (Define, Measure, Analyze, Improve, Control) is ideal for data-driven, more complex initiatives. (This post explains more about when to use each approach.)
Regardless of which continuous improvement cycle is right for your current challenge,
May 23, 2018 8:11:00 AM
DMAIC is said to be the Six Sigma methodology’s roadmap to improvement. It is one of the core tools of the approach, but organizations also use it as a standalone improvement technique. We have clients in almost every industry from healthcare to construction who have achieved quantifiable impact against core business metrics by using this technique. Here are some of the questions we get asked about it most often.
Apr 11, 2018 7:11:00 AM
The DMAIC improvement cycle is one of the most widely used Six Sigma management techniques. It was developed by Motorola in the 1980’s, and it helped the company win the Malcolm Baldridge National Quality Award in 1988.
The approach caught on, and thousands of people learned how to attack problems by improving the processes that were causing the problems in the first place.
These days, companies across all industries use the technique to make sure they deliver high-quality customer value with the least amount of friction and waste.
Organizations that are serious about getting the most out of their improvement efforts and using DMAIC to the fullest implement software that supports the improvement cycle. This accelerates improvement processes, makes improvements more likely to succeed, and sets the foundation for measuring the impact of DMAIC.
Here’s how it helps at every phase of the cycle.
Mar 5, 2018 1:13:37 PM
The continuous improvement approach to business is based on a few core principles; focus on the customer, identify and understand how the work gets done, manage and smooth the process flow, remove non-value-added steps and waste, manage by fact and reduce variation, involve and equip the people in the process, and undertake improvement activity in a systematic way.
A piece of cake, right?
In reality, buying into the ideas behind the business methodology is the easy part. Executing them in the real world is much more challenging. Fortunately, there are a number of continuous quality improvement tools (CQI tools) to help put these principles into action.
Dec 13, 2017 8:39:00 AM
If you are new to continuous improvement or just interested in trying out a new technique, this guide to DMAIC is for you. We’ll explain each of the steps and talk about why it is such a popular approach.
When most people think about continuous improvement, they are focused on making business processes more efficient with less waste. But don’t forget that improvement itself is a business process. In order to produce lasting positive change, there needs to be a structure and consistent approach to improvement efforts.
DMAIC is a simple, but powerful technique for setting a standard for improvement in a way that is repeatable and effective for many opportunities for improvement.
DMAIC consists of five steps: define, measure, analyze, improve and control. While it is generally associated with the Six Sigma business methodology, it can be used as a standalone improvement technique or alongside other approaches like Lean management and TQM.
Oct 12, 2017 11:02:25 AM
DMAIC (Deh-May-Ick) is one of the most important tools in the continuous improvement toolbox. It is most closely associated with the Six Sigma methodology, but it is also used by those who practice Lean or don’t subscribe to a methodology at all. The reason that DMAIC is so popular is that it is a problem-solving framework that takes teams from discovering root causes to long-term, stable standard work. It is a repeatable process that employees can learn to apply to any number of process problems.
DMAIC stands for Define, Measure, Analyze, Improve, and Control. Motorola is credited with bringing it to prominence, although it was essentially an evolution of the improvement methodology used by Toyota.
A deeper dive reveals why it works so well.