If you are new to continuous improvement or just interested in trying out a new technique, this guide to DMAIC is for you. We’ll explain each of the steps and talk about why it is such a popular approach.
When most people think about continuous improvement, they are focused on making business processes more efficient with less waste. But don’t forget that improvement itself is a business process. In order to produce lasting positive change, there needs to be a structure and consistent approach to improvement efforts.
DMAIC is a simple, but powerful technique for setting a standard for improvement in a way that is repeatable and effective for many opportunities for improvement.
DMAIC consists of five steps: define, measure, analyze, improve and control. While it is generally associated with the Six Sigma business methodology, it can be used as a standalone improvement technique or alongside other approaches like Lean management and TQM.