Why Pursuing Zero Harm Still Matters as a Leadership Strategy
January 14, 2026When we hosted the webinar Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability with Meghan Scanlon, the discussion...
Looking Back: Why A3 Thinking Still Matters—At Work and Beyond
January 9, 2026When we hosted the How to Use A3 Thinking in Everyday Life webinar with Jess Orr, the premise was intentionally a bit provocative. A3...
The Unified Approach: Connecting Strategy, Process, and People in Operational Excellence
December 13, 2025For organizations committed to Operational Excellence (OpEx), the challenge is rarely a lack of ideas or ambition. The struggle often...
Interview Questions to Hire Continuous Improvement Employees
January 5, 2026Quick Answer: Ask questions that reveal whether candidates are open to feedback, willing to identify problems, capable of learning from...
What Is Catchball in Lean? (And How to Use It for Team Alignment)
January 5, 2026Quick Answer: Catchball is a Lean management technique where teams pass ideas and feedback back and forth—like tossing a ball—to make...
What Is Lean Methodology? Principles, Benefits, and How It Works
January 5, 2026Lean methodology is not just a set of tools for efficiency—it’s a management philosophy for designing better systems of work. At its core,...
Building a Continuous Improvement Culture Through Leadership and Daily Practice
January 5, 2026A continuous improvement culture is built through active leadership, timely responses to employee ideas, and recognition of incremental...
How UMass Memorial Health Built a Scalable Culture of Continuous Improvement in Healthcare
January 11, 2026This blog summarizes key insights from a comprehensive whitepaper detailing UMass Memorial Health's remarkable transformation journey.
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5 Signs of a Dysfunctional Workplace Culture (And How to Fix It)
January 7, 2026A dysfunctional workplace culture creates barriers to change, diversity, retention, and revenue growth. The most common signs include...

