Second-Order Effects: Why Your Improvement Made Someone Else's Job Harder
May 19, 2026You finish the project. The numbers look good. Your process is faster, your team is relieved, and you move on to the next thing. Then,...
Are You Solving the Right Problem? The Most Common (and Costly) Mistake in Continuous Improvement
May 7, 2026Every improvement program has a version of this story. Someone identifies a change they want to make. They build the business case, get...
React Less, Improve More: A Preview of My KaiNexicon Keynote
March 10, 2026Most metrics reviews follow the same pattern. Someone pulls up the dashboard. A few numbers are red. The room reacts. People start...
Go Slow to Go Fast: What I Learned from Jon Miller About 8-Step Problem Solving
February 19, 2026TL;DR:Continuous improvement stalls when teams skip disciplined problem solving. Jon Miller’s overview of Toyota’s 8-step framework...
Looking Back: Why A3 Thinking Still Matters—At Work and Beyond
January 9, 2026When we hosted the How to Use A3 Thinking in Everyday Life webinar with Jess Orr, the premise was intentionally a bit provocative. A3...
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