The Certainty Trap: Why Feeling Sure Is the Warning Sign, Not the Goal
July 20, 2026There's a feeling that arrives when you've finished analyzing a problem and arrived at the answer. It feels like clarity. It feels like...
Why "Just Show Them the Data" Almost Never Works
July 13, 2026You walk into the meeting prepared. The data is clean. The metrics are clear. The cost of doing nothing is documented. The proposed change...
Most People Aren't Resisting Change. They're at a Different Stage of It.
June 15, 2026The standard story about why improvement initiatives fail goes like this. The team designs the change. The team plans the rollout. The team...
Why Improvements Don't Stick: It's Not Backsliding, It's a Failed Handoff
June 5, 2026Every continuous improvement professional has heard some version of the same complaint.
"We ran a great kaizen event. We came back ninety...
Don't Launch to Everyone at Once: The Case for Piloting Change with Willing Adopters
May 21, 2026Lynn Kelley had rolled out big organizational changes across 32 countries at Textron. She'd worked with Bell Helicopter, Cessna Aircraft,...
"We're the Kind of Organization That...": Why Identity Beats KPI Targets for Sustaining Improvement
May 12, 2026There's a phrase that Greg Jacobson, CEO of KaiNexus, uses that sounds like a minor word choice but functions as a completely different...
How to Design Habit Loops for 5 Continuous Improvement Behaviors
May 5, 2026This is a companion piece to our earlier post on how habit science can build a culture of continuous improvement. That post covers the...
How to Roll Out Continuous Improvement Software Without Losing Momentum
April 14, 2026Most CI software implementations don't fail because the technology is wrong. They fail because the rollout is treated as an IT project...
What Your CI Program Loses When Executives Delegate Change Leadership
April 6, 2026Most executives don't oppose continuous improvement. They support it -- in the way they support good nutrition or regular exercise. They...
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