Don't Launch to Everyone at Once: The Case for Piloting Change with Willing Adopters
May 21, 2026Lynn Kelley had rolled out big organizational changes across 32 countries at Textron. She'd worked with Bell Helicopter, Cessna Aircraft,...
"We're the Kind of Organization That...": Why Identity Beats KPI Targets for Sustaining Improvement
May 12, 2026There's a phrase that Greg Jacobson, CEO of KaiNexus, uses that sounds like a minor word choice but functions as a completely different...
How to Design Habit Loops for 5 Continuous Improvement Behaviors
May 5, 2026This is a companion piece to our earlier post on how habit science can build a culture of continuous improvement. That post covers the...
How to Roll Out Continuous Improvement Software Without Losing Momentum
April 14, 2026Most CI software implementations don't fail because the technology is wrong. They fail because the rollout is treated as an IT project...
What Your CI Program Loses When Executives Delegate Change Leadership
April 6, 2026Most executives don't oppose continuous improvement. They support it -- in the way they support good nutrition or regular exercise. They...
Why Experienced Leaders Resist Lean — and What Actually Works
March 2, 2026When Greg Jacobson and I recorded the first Ask Us Anything webinar, we were just trying to clear a backlog of questions. We had no idea...
PDSA Quality Improvement: A Scientific Method of Change
July 10, 2024Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...
9 Easy to Deploy Continuous Quality Improvement Tools
November 24, 2021Quality management programs are often associated with large organizations, such as automotive manufacturing or large healthcare systems....
Value Stream Mapping Best Practices
October 27, 2021Value stream mapping (VSM) is used to visually depict, analyze, and improve the flow of materials and information through end-to-end...
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