Why "Just Show Them the Data" Almost Never Works
July 13, 2026You walk into the meeting prepared. The data is clean. The metrics are clear. The cost of doing nothing is documented. The proposed change...
The Manager Who Got Kaizen Down from a Day a Week to an Hour a Week
July 6, 2026A new manager went to Joe Swartz, then Director of Business Transformation at Franciscan St. Francis Health, with a problem. Kaizen was...
Two Questions Kim Barnas Wanted Every Leader to Ask
June 22, 2026The continuous improvement community lost Kim Barnas earlier this year. She passed away on January 3, 2026, after several years of...
Most People Aren't Resisting Change. They're at a Different Stage of It.
June 15, 2026The standard story about why improvement initiatives fail goes like this. The team designs the change. The team plans the rollout. The team...
Why Improvements Don't Stick: It's Not Backsliding, It's a Failed Handoff
June 5, 2026Every continuous improvement professional has heard some version of the same complaint.
"We ran a great kaizen event. We came back ninety...
Talent Gets You in the Room. A Growth Mindset Decides the Rest.
June 3, 2026Last season, my team missed the NBA playoffs. Again. The San Antonio Spurs landed in the lottery. And going into this year, most people had...
Don't Launch to Everyone at Once: The Case for Piloting Change with Willing Adopters
May 21, 2026Lynn Kelley had rolled out big organizational changes across 32 countries at Textron. She'd worked with Bell Helicopter, Cessna Aircraft,...
Why Improvement Programs Stall -- and the Leadership Behaviors That Restart Them
May 18, 2026Webinar preview
Most CI and operational excellence leaders have lived this. The strategy is sound. The methodology is in place. People have...
"We're the Kind of Organization That...": Why Identity Beats KPI Targets for Sustaining Improvement
May 12, 2026There's a phrase that Greg Jacobson, CEO of KaiNexus, uses that sounds like a minor word choice but functions as a completely different...
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