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Wondering Where to Start? 30 Business Process Improvement Examples

March 9, 2021

One thing we hear from leaders who are looking to implement a structured approach to business process improvement is that it is difficult...

The Urgent Need for Empathy In the Workplace

February 16, 2021

Empathy is the ability to understand someone else’s feelings. It is a prerequisite for compassion. In 2021, compassion is in more demand...

7 New Leadership and Management Books We Love

February 11, 2021

The year 2020 will no doubt claim a chapter in the history books of the future. While it was a very challenging year in many ways, we did...

Leader Standard Work: A Foundation for Improvement Culture

December 15, 2020

In some organizations, the leaders who are good at putting out fires are considered the best managers. But what if, instead of putting out...

Continuous Improvement Predictions for 2021

December 8, 2020

If you think trying to predict anything that will happen in 2021 is insane after what’s happened this year, you have a point. But by...

The Lessons We’re Thankful For This Year

November 24, 2020

As the Thanksgiving holiday approaches in this most difficult year, it is undeniably human to focus on all that is lost. The toll of this...

Implementing a Culture of Improvement in Healthcare

December 16, 2020

Across the globe, healthcare leaders are working hard to implement the principles of continuous improvement in their organizations....

How to Become a True Leader (No Matter Your Title)

November 3, 2020

When people talk about the inner workings of organizations, we often use the word “leader” as a shortcut for “executive.” But the truth is,...

How to Set Continuous Improvement Goals to See Real Results

October 29, 2020

We all identify goals to improve ourselves in some way. Whether our goal is to eat better, exercise more, spend more time with our family,...