Should Improvement Be Mandatory? Reflections From 30+ Ask Us Anything Episodes
March 9, 2026One of the most persistent questions across the Ask Us Anything series was deceptively simple:
Should continuous improvement be...
Why Experienced Leaders Resist Lean — and What Actually Works
March 2, 2026When Greg Jacobson and I recorded the first Ask Us Anything webinar, we were just trying to clear a backlog of questions. We had no idea...
Ten Years of Questions: The Ask Us Anything Insights That Still Hold Up
February 24, 2026Ten years of answering questions from CI practitioners taught us that the hardest problems aren't technical -- they're human. Leadership...
Respect for People in Lean: What It Really Means and Why It Drives Continuous Improvement
February 16, 2026TL;DR: Respect for People is the foundation of Lean management. It means engaging employees as problem solvers, creating psychological...
Building a Continuous Improvement Culture Through Leadership and Daily Practice
April 3, 2026A continuous improvement culture is built through active leadership, timely responses to employee ideas, and recognition of incremental...
What Is Leader Standard Work and How Can It Transform Your Organization
September 2, 2025Leader Standard Work (LSW) is a documented set of actions, tools, and behaviors that leaders incorporate into their daily activities to...
How Do I Get Executive Buy-In for Improvement Initiatives?
July 10, 2025You’ve identified inefficiencies. You have a clear roadmap. You know your improvement initiative can move the needle. What's next? You need
What Your C-Suite Wants From Your Improvement Program (But Hasn’t Said)
July 10, 2025If you’re a CI leader, you’ve likely experienced the paradox: you’re driving improvements across the organization, but your executive team...
The 5 Ms of Kaizen and How to Use Them in Your Team
May 14, 2026We often describe Kaizen as a way of looking at the world rather than a prescription for achieving positive change. Kaizen thinkers seek to...
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