How to Become a Better Leader by Improving Processes
April 21, 2022Many books and articles about good leadership focus on interpersonal relationship skills like communication, humility, and empathy. Of...
The Importance of Refueling at the Gemba
April 14, 2022Continuous improvement work cannot exist in a vacuum. In order for the fire of change to burn hot and bright, it needs a fuel source. The...
Why is Quality Assurance Important?
June 22, 2023When most people think about quality assurance (QA), they imagine the process of testing products before delivery to the customer. In...
Unleashing Excellence: Growing a Culture of Continuous Improvement
June 5, 2023Company culture is what makes one organization different from the next. The team's shared values, goals, and expectations contribute to a ...
How to Create a Culture of Accountability & Ownership?
November 17, 2021Most leaders will agree that a culture of accountability and ownership is essential if the goal is to achieve operational excellence....
Wondering Where to Start? 30 Business Process Improvement Examples
March 9, 2021One thing we hear from leaders who are looking to implement a structured approach to business process improvement is that it is difficult...
The Urgent Need for Empathy In the Workplace
February 16, 2021Empathy is the ability to understand someone else’s feelings. It is a prerequisite for compassion. In 2021, compassion is in more demand...
7 New Leadership and Management Books We Love
February 11, 2021The year 2020 will no doubt claim a chapter in the history books of the future. While it was a very challenging year in many ways, we did...
Continuous Improvement Predictions for 2021
December 8, 2020If you think trying to predict anything that will happen in 2021 is insane after what’s happened this year, you have a point. But by...
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