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Improving Business Operations to Achieve Excellence

May 25, 2022

What is Operational Excellence?

Executing a business strategy more effectively and consistently than the competition is called Operational...

Quality Assurance vs. Quality Control: Five Differences

April 25, 2022

People often use the terms quality assurance and quality control interchangeably. However, although they are similar, there are essential...

Process Improvement Techniques for Operational Success

March 24, 2022

Leaders who want to develop a culture of rapid continuous improvement have many tools at their disposal. So many that it can be challenging...

8 Proactive Ways to Improve Team Culture and Engagement

December 13, 2021

While it is a little dated, The Deloitte University Press Global Human Capital Trends 2016 report has probably the most useful definition...

The 10 Principles of Operational Excellence

August 25, 2021

The dictionary defines “principle” as “a fundamental truth or proposition that serves as the foundation for a system of belief or behavior...

Three Insights Into Operational Excellence

January 15, 2020

The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...

10 Leadership Behaviors that Promote Operational Excellence

September 25, 2019

Operational excellence happens when an organization consistently and reliably outperforms the competition through constant improvement and...

French Fries and the Culture Imperative

August 8, 2019
“Culture isn’t just on aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of...

Framed to Fit: Why Managers Endorse Ideas

June 5, 2019

Dr. Ethan Burris is a Professor of Management and the Chevron Centennial Fellow at the McCombs School of Business at the University of...