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The 10 Principles of Operational Excellence

July 12, 2023

The dictionary defines “principle” as “a fundamental truth or proposition that serves as the foundation for a system of belief or behavior...

Essential Operational Excellence Leadership Behaviors

June 22, 2023

Operational excellence is a management philosophy that focuses on continuously improving an organization's processes, systems, and...

Continuous Improvement vs. Operational Excellence: Streamlining Business Operations

July 13, 2023

We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related....

Process Improvement Techniques for Operational Success

April 18, 2023

Leaders who want to develop a culture of rapid continuous improvement have many tools at their disposal. So many that it can be challenging...

Lean Transformation Steps for Operational Excellence

June 30, 2022

The Lean business methodology is based on the simple principle that organizations should strive to provide maximum value to the customer...

Quality Assurance vs. Quality Control: Five Differences

June 22, 2023

People often use the terms quality assurance and quality control interchangeably. However, although they are similar, there are essential...

Three Insights Into Operational Excellence

January 15, 2020

The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...