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Essential Leadership Behaviors for Ensuring Operational Excellence

April 25, 2023

Operational excellence is a management philosophy that focuses on continuously improving an organization's processes, systems, and...

Improving Business Operations to Achieve Excellence

April 20, 2023

What is Operational Excellence?

Executing a business strategy more effectively and consistently than the competition is called Operational...

Process Improvement Techniques for Operational Success

April 18, 2023

Leaders who want to develop a culture of rapid continuous improvement have many tools at their disposal. So many that it can be challenging...

Lean Transformation Steps for Operational Excellence

June 30, 2022

The Lean business methodology is based on the simple principle that organizations should strive to provide maximum value to the customer...

Quality Assurance vs. Quality Control: Five Differences

April 25, 2022

People often use the terms quality assurance and quality control interchangeably. However, although they are similar, there are essential...

The 10 Principles of Operational Excellence

August 25, 2022

The dictionary defines “principle” as “a fundamental truth or proposition that serves as the foundation for a system of belief or behavior...

Three Insights Into Operational Excellence

January 15, 2020

The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...

French Fries and the Culture Imperative

August 8, 2019
“Culture isn’t just on aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of...