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Quality Assurance vs. Quality Control: Five Differences

June 22, 2023

People often use the terms quality assurance and quality control interchangeably. However, although they are similar, there are essential...

Three Insights Into Operational Excellence

January 15, 2020

The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...

French Fries and the Culture Imperative

August 8, 2019
“Culture isn’t just on aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of...

Framed to Fit: Why Managers Endorse Ideas

June 5, 2019

Dr. Ethan Burris is a Professor of Management and the Chevron Centennial Fellow at the McCombs School of Business at the University of...