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Lean Transformation Steps for Operational Excellence

June 30, 2022

The Lean business methodology is based on the simple principle that organizations should strive to provide maximum value to the customer...

Quality Assurance vs. Quality Control: Five Differences

June 22, 2023

People often use the terms quality assurance and quality control interchangeably. However, although they are similar, there are essential...

Three Insights Into Operational Excellence

January 15, 2020

The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...

French Fries and the Culture Imperative

August 8, 2019
“Culture isn’t just on aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of...

Framed to Fit: Why Managers Endorse Ideas

June 5, 2019

Dr. Ethan Burris is a Professor of Management and the Chevron Centennial Fellow at the McCombs School of Business at the University of...

13 Vital Operational Excellence Software Capabilities

April 10, 2019

Starting a quest for operational excellence is one of the most significant steps an organization can take. Operational excellence involves...

The Journey Toward Performance Excellence

March 17, 2019

The urgency to improve organizational performance is at an all-time high. Today’s customers expect more value for every dollar,...