Quality Assurance vs. Quality Control: Five Differences
June 22, 2023People often use the terms quality assurance and quality control interchangeably. However, although they are similar, there are essential...
Three Insights Into Operational Excellence
January 15, 2020The Shingo Institute is a program in the John M. Huntsman School of Business at Utah State University. It is named after Dr. Shigeo Shingo,...
French Fries and the Culture Imperative
August 8, 2019“Culture isn’t just on aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of...
Framed to Fit: Why Managers Endorse Ideas
June 5, 2019Dr. Ethan Burris is a Professor of Management and the Chevron Centennial Fellow at the McCombs School of Business at the University of...
13 Vital Operational Excellence Software Capabilities
April 10, 2019Starting a quest for operational excellence is one of the most significant steps an organization can take. Operational excellence involves...
The Journey Toward Performance Excellence
March 17, 2019The urgency to improve organizational performance is at an all-time high. Today’s customers expect more value for every dollar,...