We recently had the honor of hosting a webinar with our Senior Adviser, Mark Graban, author of Measures of Success: React Less, Lead Better, Improve More as the presenting guest. Mark’s new book focuses on managing variation, understanding data, and leading improvement. Mark has been a part of KaiNexus in various capacities since 2011. In Addition to Measures of Success, he is also the author of Lean Hospitals, Healthcare Kaizen, and Practicing Lean.
Over the last couple of years, Mark has been interested in how organizations can use data to differentiate between signal and noise. This post is a recap of Mark’s presentation. However, the webinar contains many more valuable examples, so we highly recommend that you watch the webinar.