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KaiNexus Blog

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Quality Assurance vs. Quality Control: Five Differences

Posted by JJ Puentes

Sep 14, 2021 10:36:00 AM

People often use the terms quality assurance and quality control interchangeably. However, although they are similar, there are essential differences between the two ideas. Each is a piece of the quality management puzzle. While some quality assurance and quality control activities are related, the goals and tools of each are different. 

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Topics: Quality, Operational Excellence

How & Why to Introduce the CQI Proces to New Employees

Posted by JJ Puentes

Aug 27, 2021 10:55:05 AM

I've noticed something interesting in all articles and blogs I read about CQI (Continuous Quality Improvement). Most of the writing addresses how to launch a new CQI program for the organization, which is obviously essential. However, I've found less written about how to bake CQI into the onboarding process for new employees. After you've been doing CQI for a while, it will be second-hand nature for your existing team, but your new hire may have no experience with Kaizen or daily improvement.

Here are some ways our customers have had success getting new team members ready to contribute to positive change right out of the gate.

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Topics: Employee Engagement, Quality

3 Fundamental Quality Management Techniques

Posted by Matt Banna

Mar 16, 2021 11:16:00 PM

Quality management is a subject that's often studied in business. There are hundreds of books and countless blog posts with advice on how to improve quality. Some organizations choose to adopt comprehensive process management methodologies like Six Sigma, Lean Manufacturing, or the Toyota Production System.

These systematic, structured approaches all have their place and can help the right situation, but you don’t have to fully adopt any of them to improve the quality of your results. There are some fundamental quality management things you can do to reduce waste and deliver more value to customers.

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Topics: Quality, Improvement Methodology

9 Brilliantly Simple Continuous Quality Improvement Techniques

Posted by Maggie Millard

Feb 18, 2021 10:59:12 AM

I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all expect that valuable things are hard. The truth is, however, that sometimes the most effective and impactful things we can do are really quite simple.

When it comes to continuous quality improvement, this is absolutely the case.

Here are 9 examples of quality improvement tools, techniques, and technology that are uncomplicated yet extremely valuable.

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Topics: Quality, Spread Continuous Improvement

6 Steps to Continuous Improvement in Automotive Manufacturing

Posted by Taylor Edwards

Dec 28, 2020 11:25:57 AM

Manufacturers of all kinds seek to achieve continuous quality improvement because it ensures the consistency of products delivered to customers and protects against the competition. It also paves the path to compliance with industry-specific standards. This is crucial in the automotive sector because defective vehicle parts may lead to expensive recalls or worse accidents that cost lives.

Fortunately, continuous improvement has a long history in automotive manufacturing. Many of the tools and techniques widely used by organizations worldwide were explicitly developed to ensure the quality and efficiency of automotive manufacturing. Toyota was a pioneer of many of the CQI approaches used today.

As you might imagine, the benefits of a successful continuous improvement program are significant, including:

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Topics: Quality, Improvement Process, Improvement Methodology

6 Steps to Improvement in Manufacturing

Posted by Brianna Hudock

Dec 1, 2020 3:59:48 PM

One of the most important responsibilities of managers in manufacturing environments is to contain costs. The most obvious cost to eliminate is the cost of low quality. Defective products and lost labor hours add no value to the customer and represent a significant strain on the organization.

To eliminate the waste of low quality, a strategic approach to improvement is essential. Here are six steps that support quality improvement in a meaningful, sustainable way.

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Topics: Quality, Improvement Culture, Spread Continuous Improvement, Improvement Process

The Complete Quality Improvement Software Checklist

Posted by Brianna Hudock

Apr 29, 2020 10:00:00 AM


Most people don’t purchase quality improvement software solutions very often. So if you are in the market for a way to support your QI efforts, but you’re not sure where to begin, you are not alone. Fortunately, you’ve come to the right place.

This post will detail all of the features that you should expect to find in a quality improvement platform. Not all of them will be essential for your current needs, but if you select a solution that covers all the bases, you’ll be in great shape as your organization changes over time.



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Topics: Software, Quality, Continuous Improvement Software

Webinar | Metrics & Statistics Don't Have to be Scary

Posted by Ryan Rippey

Mar 5, 2019 8:01:00 AM

A while back, we recently had the honor of hosting a webinar with our Senior Advisor, Mark Graban, author of "Measures of Success: React Less, Lead Better, Improve More." Mark’s new book focuses on managing variation, understanding data, and leading improvement. Mark has been a part of KaiNexus in various capacities since 2011. He is an internationally-recognized consultant, published author, professional speaker, and blogger. Mark has a Bachelor of Science in industrial engineering from Northwestern and a Masters in mechanical engineering and an MBA from MIT.

This post is a recap of Mark’s presentation. However, the webinar is full of examples that will make a lot more sense if you see the charts that he uses by way of explanation, so we highly recommend that you watch the webinar.

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Topics: Quality, Webinars, Visual Management

The Bedrock Principles of Continuous Quality Management

Posted by Greg Jacobson

Nov 1, 2018 8:11:00 AM

Continuous quality management (CQM) does not look the same in every organization. Some practice CQM as part of a business management philosophy like Lean or Six Sigma, while others implement it on its own. There are a bunch of tools and techniques that support CQM such as Gemba Walks, Catchball, and DMAIC that may or may not be used. However, there are some core principles that tie successful continuous quality management organizations together. They form the basis for the approach and are indispensable.

Quality Management is About Process Management

When you break it down, organizations are made up of hundreds, if not thousands of interlocking processes. The quality of the products or services that are delivered to external and internal customers alike is dependent on the quality of those processes. The financial health of the organization is dependent to a large extent on the efficiency of those processes. If you focus on the processes one at a time, you can fundamentally change the game and deal with the challenges facing your organization.

Quality management is not about placing blame on people. W. Edwards Deming believed that the system was responsible for 97% of the problems. The downside to simply blaming a person when quality standards are not met is that it prevents leaders investigating a bit more to find a root cause finding solutions that improve the performance of all the workers. If a worker makes a mistake, it is essential to ask why and find the process conditions that made the error possible.

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Topics: Quality, Spread Continuous Improvement

10 Ways to Build a Culture that Supports CQI

Posted by Maggie Millard

May 30, 2018 9:42:19 AM

The dictionary defines corporate culture as, “The set of shared attitudes, values, goals, and practices that characterizes an institution or organization.” Every organization has a culture whether or not leaders think about it or try to shape it. But smart executives know that culture is a crucial (if not the most important) ingredient for success. Leaders who are dedicated to the practice of continuous quality improvement (CQI) should understand the role that culture plays and actively work to shape it. Here are ten best practices for creating a culture in which CQI can thrive.

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Topics: Quality, Improvement Culture, Improvement Process

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