Webinar | Metrics & Statistics Don't Have to be Scary

A while back, we recently had the honor of hosting a webinar with our Senior Advisor, Mark Graban, author of "Measures of Success: React...

The Bedrock Principles of Continuous Quality Management

Continuous quality management (CQM) does not look the same in every organization. Some practice CQM as part of a business management...

10 Ways to Build a Culture that Supports CQI

The dictionary defines corporate culture as, “The set of shared attitudes, values, goals, and practices that characterizes an institution...

Top 8 Reasons that CQI Initiatives Fail

Continuous quality improvement (CQI) isn’t a subject that inspires a lot of debate. We’ve yet to find a business leader or even a...

CQI Software: Advantages Beyond Project Management

We recently had an interesting conversation with a newly minted director of quality improvement in a regional hospital. The position is...

Inquiring for Progress: Common Quality Improvement Questions Unveiled

We’ve noticed a theme to many of the conversations that we’ve been having with clients and at the events we’ve attended lately. Lots of...

The 4 Essential Functions of CAPA Software

Corrective and Preventative Action (CAPA) is an important part of the quality management approach of many organizations. It focuses on the...

Embracing Excellence: Continuous Quality Improvement Definition

The great philosopher Aristotle is reported to have said, “’Quality is not an act. It is a habit.”

Many business leaders who agree are...