Why Experienced Leaders Resist Lean — and What Actually Works
March 2, 2026When Greg Jacobson and I recorded the first Ask Us Anything webinar, we were just trying to clear a backlog of questions. We had no idea...
PDSA Quality Improvement: A Scientific Method of Change
July 10, 2024Dr. W. Edwards Deming is considered by many to be the father of modern quality improvement. Among other important insights into how...
Value Stream Mapping Best Practices
October 27, 2021Value stream mapping (VSM) is used to visually depict, analyze, and improve the flow of materials and information through end-to-end...
The Connection Between Trust and a Culture of Change
July 29, 2020Humans are hard-wired for change. As soon as we are born, we start to grow, learn, and adapt to our environment. If that's the case, why is...
Change Management Tips for Leaders
July 21, 2020People react very positively to the concept of continuous improvement. They are a little less enthusiastic when it is framed as constant...
4 Ways to Overcome Resistance to Change
June 9, 2020When you ask people if they would like to be involved in continuous improvement, they are likely to say, “Of course!” But ask them if they...
How Change Management Software Promotes Innovation
March 4, 2019Agility is perhaps one of the most essential qualities of successful modern companies. The ability to adapt to changing marketing...
Looking for the Best Change Management Software? Here’s Your Guide.
December 28, 2018Whenever I think about the process of buying software two quotes, come to mind. The first is, “You don’t know what you don’t know.” The...
Why Process Control Charts are a Roadmap to Improvement
August 29, 2026Organizations that subscribe to the Lean or Six Sigma business methodology, and others that are devoted to continuous improvement, often...

