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KaiNexus Blog

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One of the Newest (and Most Tenured) KaiNexians Talk About Why They Joined (and Why One Stays)

Posted by Danielle Yoon

Jun 24, 2021 11:38:52 AM

In this blog post, we'd like to share two recent episodes from our KaiNexus Continuous Improvement Podcast.

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Engaging Physicians in Lean: A 2021 Virtual Indiana Lean Healthcare Summit Presentation

Posted by Morgan Wright

Jun 15, 2021 2:44:55 PM

At the 2021 Virtual Indiana Lean Healthcare Summit, several incredible Lean leaders shared their experience fostering a state of healthcare excellence within their organizations. This blog post is a recap of one speaker's presentation, Deanna R Willis MD MBA FAAFP FNAP, Otis R Bowen Professor of Family Medicine at Indiana University, in which she discussed “Engaging Physicians in Lean.”

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Topics: Lean, Employee Engagement, Lean Healthcare

The Fundamental Principles of Kaizen Project Management

Posted by Kade Jansson

Jun 14, 2021 12:49:13 PM

The continuous improvement methodology of Kaizen was once closely associated with industrial and automotive manufacturing. That’s because the Kaizen philosophy originated in the Japanese auto industry and was then later adopted by technology manufacturers like GE and Motorola.

But if you’ve been hearing about Kaizen project management in other sectors over the last few years, you are not alone.

The principles of Kaizen can lead to continuous improvement in almost every industry. The approach is now widespread in healthcare, construction, software development, education, logistics, and everything in between.

You won’t learn everything about Kaizen in any one blog post, but we can lay out the fundamentals of Kaizen project management.

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Topics: Kaizen, Leadership, Improvement Methodology

Why I Joined KaiNexus and What Do I Do?

Posted by Chris Burnham

Jun 10, 2021 2:47:57 PM

I’ve had the benefit of learning, practicing, and teaching continuous improvement for the better part of almost twenty years. I have seen, first-hand, the transformational power of how continuous improvement can radically change people’s lives at work in a way that benefits everyone: the customer, the employee, and the organization. I am fortunate to have found a career where I can help people and teams be the best versions of themselves.

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A Structured Approach to Problem-Solving | Webinar Recap

Posted by Noah Paratore

Jun 9, 2021 1:08:46 PM

We had the pleasure of presenting a webinar hosted by Chad Westbrook, a manufacturing engineering manager and AGCO production system manager at AGCO Corporation. AGCO is a full-line manufacturer of agricultural equipment. The company makes everything, including tractors, tillers, sprayers, bailers, and other equipment. Chad joined our own Mark Graban to discuss a different way of thinking about problem-solving. This post is a recap of the presentation - watch the full thing for all the details!

A Structured Approach to Problem-Solving

Presented by Chad Westbrook, AGCO

Watch Now


In this webinar, you'll learn a structured approach to problem-solving using the following tools:

  • 5G – A tool used to describe a loss phenomenon
  • 5W1H – An approach to the revised phenomenon
  • 4M1D – Defining the contributing factors to the revised phenomenon
  • 4M1D Confirmation – Validating the contributing factors
  • 5 Why’s – Root cause and effective countermeasures

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Topics: Lean, Spread Continuous Improvement

How to Build Your Continuous Improvement Culture

Posted by Danielle Yoon

Jun 8, 2021 12:38:17 PM

Are you struggling to drive a continuous improvement culture in your organization?

Do you need to revive a CI culture that has lost momentum? 

If you’re like so many others, it can be difficult to know which questions to ask, and where to start.

Jeff Roussel, chief revenue officer of KaiNexus and a true continuous improvement leader and believer, recently joined Allison Greco, founder of Continuous Improvement International, to talk about how you can build a continuous improvement culture. To watch a full recap, click here.

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Topics: Improvement Culture

2 Popular Process Improvement Methodologies Explained

Posted by Morgan Wright

Jun 2, 2021 11:14:50 AM

The world’s most successful organizations are relentless in their quest for flawless processes and perfect execution. The ability to reliably produce quality outcomes with minimal waste is elusive but achievable with the right leadership and attention. That’s why many organizations turn to proven process improvement methodologies and techniques.

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Topics: Lean, Six Sigma, Continuous Improvement Software

Christian Care Ministry: Customer Month Spotlight!

Posted by Mark Graban

Jun 1, 2021 1:17:12 PM

Today, we bring you the third and final guest in our mini-series of Customer Month Spotlights here on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban. We'll do more of these interviews in the future—let's make every month "customer month".

Our guest for this episode is Eric Mellert, Manager of the Process Improvement Team at Christian Care Ministry.

In 1993, a formalized approach to sharing healthcare burdens began with the Medi-Share program. From small beginnings, this big idea took root. More than 25 years later, the Medi-Share program serves more than 400,000 members, and more than $2.6 billion dollars in medical bills have been shared and discounted.

In this post, you'll find:

  • Streaming audio podcast player
  • Topics and questions list
  • Video player
  • Full transcript

Listen here:

Subscribe to our podcast to hear additional customer interviews and more!

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How Lean Healthcare Management Can Elevate Patient Care

Posted by Maggie Millard

May 28, 2021 5:17:07 PM

Although the Lean quality improvement methodology was initially developed to improve the quality and productivity of automotive factories, it has been used with great success in industries and settings of all types, including software development, government, retail, and other service settings.

Healthcare organizations, in particular, have found that the approach can be used to reduce costs and improve quality of care, patient safety, and satisfaction at the same time.

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Topics: Lean

UMass Memorial Health: Customer Month Spotlight!

Posted by Mark Graban

May 28, 2021 3:03:00 PM

Today, we have another guest on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban.

Our guest is Cliona Archambeault, the Director of Process Improvement at one of our customers, UMass Memorial Health.

In this post, you'll find:

  • Streaming audio podcast player
  • Topics and questions list
  • Video player
  • Full transcript

Listen here:

Subscribe to our podcast to hear additional customer interviews and more!

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