You know how, when you’re at the doctor and they’re filling out a prescription for you, they ask which pharmacy you use? The implication is that you always use the same pharmacy, presumably because it’s more convenient than the others.
The problem is, you have no way to know how much the drugs cost at each pharmacy while standing in the doctor’s office. You have to go home and research - and when you’re sick, that’s the last thing you want to do.
Why aren’t these prescriptions a standard price? How come you can get something filled for $20 one month and it’s suddenly $140 the next - unless you call around, in which case you might find that it’s $10 somewhere else?
I’m the CEO and Co-Founder of the continuous improvement software company KaiNexus, but I’m also a practicing ER doctor in Austin, Texas (my employees lovingly refer to KaiNexus as my side-hustle). As a result of my medical background and experience in this area, I have an interest in the impact of continuous improvement (or lack thereof) in the healthcare industry.
A few weeks ago, I was hanging out with my friend Colby Evans, MD, a dermatologist here in Texas, when he started talking about the problems with drug delivery and pricing in the US. I immediately started forming connections in my mind between what he was saying about the industry and what I know to be true about quality, improvement, and patient care - and I knew I just had to get him on the KaiNexus podcast to talk about this with me.