Most People Aren't Resisting Change. They're at a Different Stage of It.
June 15, 2026The standard story about why improvement initiatives fail goes like this. The team designs the change. The team plans the rollout. The team...
Running In Dress Shoes: A Cautionary Tale
June 13, 2026A lot of organizations hold off on continuous improvement software for the same reason: "We're not ready. Our culture needs work first."...
How to Read "Best Continuous Improvement Software" Lists (And What They Don't Tell You)
June 11, 2026Search "best continuous improvement software," and you'll find roughly forty pages of "Top 10 CI Software for 2026" articles. Click into...
The 5 Whys Mistake That Stops Your Root Cause Analysis Three Whys Early
June 10, 2026An employee falls on the floor. Someone investigates. Why did they fall? They stepped on a wet spot.
That's a true answer. It's also the...
DMAIC in Action: A Real Example from Define to Control
June 9, 2026Most explanations of DMAIC read like textbook chapters. Here's what the framework looks like, here's what each phase does, here are some...
Change Fatigue Is Real -- Here's How to Run Experiments Without Burning People Out
June 8, 2026Continuous improvement asks people to change how they work. Not once -- continuously. New standards, new processes, new tools, new ways...
Why Improvements Don't Stick: It's Not Backsliding, It's a Failed Handoff
June 5, 2026Every continuous improvement professional has heard some version of the same complaint.
"We ran a great kaizen event. We came back ninety...
What Is a Target Condition (and Why Your Improvement Work Needs One)?
June 4, 2026Ask a team what they're working on improving, and you'll usually get a metric. Reduce wait times by 15%. Increase first-pass yield to 98%....
Talent Gets You in the Room. A Growth Mindset Decides the Rest.
June 3, 2026Last season, my team missed the NBA playoffs. Again. The San Antonio Spurs landed in the lottery. And going into this year, most people had...
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