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Are You Really Backsliding -- or Was Continuous Improvement Never Deeply Adopted?

March 30, 2026

One of the most common questions in the Ask Us Anything series sounds like this:

"We were doing great with Lean, and now we are...

What Your Competitors Learned While You Were Updating a Spreadsheet

March 26, 2026

Somewhere in your organization right now, a team just solved a problem that another team solved six months ago. They don't know that. They...

Karen Martin on Clarity, Leadership, and Why "A Process Has to Earn the Right to Be Automated"

March 25, 2026

We recently hosted Karen Martin for an "Ask the Expert" webinar through KaiNexus, and she delivered. Karen is a two-time Shingo Award...

When Employees Resist Lean, the Problem Might Not Be the Employees

March 25, 2026

Over the years in the Ask Us Anything series, one theme kept resurfacing in different forms.

  • "Why are our employees resisting Lean?"

  • ...

No Topic Here

The One Metric That Tells You If Your CI Culture Is Real

April 3, 2026

Across the Ask Us Anything series, Greg Jacboson and I have fielded dozens of questions about culture. How do you measure it? How do you...

React Less, Improve More: A Preview of My KaiNexicon Keynote

March 10, 2026

Most metrics reviews follow the same pattern. Someone pulls up the dashboard. A few numbers are red. The room reacts. People start...

Should Improvement Be Mandatory? Reflections From 30+ Ask Us Anything Episodes

March 9, 2026

One of the most persistent questions across the Ask Us Anything series was deceptively simple:

Should continuous improvement be...

Culture Is Not an App: Greg Jacobson and Mark Graban on the Just in Time Cafe Podcast

March 4, 2026

Greg Jacobson and I recently joined Tracy O'Rourke and Elizabeth Swan on the "Just in Time Cafe podcast" to talk about KaiNexus,...

No Topic Here

Why Experienced Leaders Resist Lean — and What Actually Works

March 2, 2026

When Greg Jacobson and I recorded the first Ask Us Anything webinar, we were just trying to clear a backlog of questions. We had no idea...