How Simple Does Your Improvement System Actually Need to Be?

One operations leader, describing how he onboards people to his organization's improvement platform, said something that should make...

What Happens After You Outgrow Your Suggestion Box, Spreadsheet, or Homebrew System

You already know something is broken. The spreadsheet that tracked 40 improvements just fine is now a 12-tab monster maintained by a...

How to Evaluate Continuous Improvement Software: A Buyer's Guide

If you search for "best continuous improvement software," you'll find a dozen listicles where each vendor conveniently ranks themselves...

Permanent Solutions to Perpetual Problems: Why Most Improvements Don't Stick

Here's something that happens every day in your organization: someone solves a problem. A workaround for a broken process. A fix for a...

What Your CI Program Loses When Executives Delegate Change Leadership

Most executives don't oppose continuous improvement. They support it -- in the way they support good nutrition or regular exercise. They...

Psychological Safety and Lean: What Actually Makes People Speak Up

If there is one concept that kept resurfacing across the Ask Us Anything sessions -- even when we were not using the formal term -- it...

How Electrolux Manages 4,000 Audits and 6,000 Improvements a Year with KaiNexus

The Challenge

Electrolux runs one of the most mature continuous improvement programs in global manufacturing. Its Electrolux Manufacturing...

Why Spreadsheets Can't Scale Your Continuous Improvement Program

Every continuous improvement program starts somewhere, and that somewhere is almost always a spreadsheet.

This makes sense. Excel is...

Why Project Management Tools Fall Short for Continuous Improvement

"We already have Monday.com."

If you lead an operational excellence or continuous improvement program, you've heard some version of this...