Trust Doesn't Come First: A Lesson From the Shop Floor

The standard story about psychological safety runs through the relationship between a worker and their boss. Can the worker speak up? Will...

How Electrolux Manages 4,000 Audits and 6,000 Improvements a Year with KaiNexus

The Challenge

Electrolux runs one of the most mature continuous improvement programs in global manufacturing. Its Electrolux Manufacturing...