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Customer Blog

Improvement Software Tips and Tricks


Rolling Out New KaiNexus User Types!

Posted by Matt Banna

Apr 17, 2020 2:46:01 PM

KaiNexus just made some big changes to User Types.  I know that sometimes change can be scary, but have no fear! I’ll cover all the essential details here.

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How to Set Up a COVID-19 Response Dashboard in KaiNexus

Posted by Maggie Millard

Apr 2, 2020 6:41:16 PM

In the COVID-19 era, companies around the world are struggling to meet changing demands, ensure the safety of their staff, and keep their businesses afloat. Hospitals, in particular, are feeling that strain (or will be soon). While some hospitals are more prepared for crisis situations than others, no one feels prepared for the influx of patients they’re about to receive. From staffing concerns to limited protective gear and overcrowded facilities, this is a scary time to be a healthcare professional. 

One of our healthcare customers reached out last week with a request for help putting together a COVID-19 Response Dashboard to better track vital information, and we thought we’d be remiss to not share it with the rest of you. Perhaps you can learn from it and get some ideas for your own COVID-19 Response Dashboard. 

Contact your Account Manager for help setting up a similar to help your organization manage your COVID-19 response. We’ll help you tailor it to meet your specific needs. As the owner of the board in this example says, “You don’t need this until you need it, and then you’ve got to go fast.” Even if you don’t need this board yet, we’d love to help you get it ready now. 

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Coming Soon: KaiNexus Personas!

Posted by Maggie Millard

Mar 23, 2020 3:14:20 PM

Before we dive into this blog post, we want to take a minute to share the KaiNexus response to COVID-19, and share the resources we're developing daily to promote public safety. We hope that you and yours are staying safe and healthy, and we look forward to continuing to serve you through this crisis.

Next month, we're rolling out a cool new feature in KaiNexus called Personas.

We know that it can be difficult to organize users in KaiNexus based on their role in your improvement culture. This can make it hard to quickly monitor the activity and engagement of users who may have vastly different goals and responsibilities. Wouldn't it be nice to be able to tell at a glance who your CI Experts, Executives, Senior Leaders, and Frontline staff are and what they're doing in KaiNexus?

Personas are identifiers added to every User Profile to address this challenge. Here's an overview of each Persona.

(For more details, download this PDF)

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Overview of KaiNexus 2.4.3

Posted by Taylor Edwards

Mar 4, 2020 8:00:00 AM

In spite of all the distractions in the world over the first couple months of 2020, KaiNexus pushes forward and is proud to present our latest 2.4.3 release with 30 new improvements!

Let’s take a look at some of the highlights:


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A Quick Overview of KaiNexus 2.4.2

Posted by Brianna Hudock

Feb 7, 2020 6:15:00 AM

New year, new KaiNexus! As our first release of 2020, January's Version 2.4.2 started this fresh year off on the right foot.

Here are some of our favorite new features (or check out the full release notes here):


Control/Bowling Chart Enhancements:

Control Charts have become their own Chart type! Create averages, upper and lower limits, and rules to notify people when there’s a signal that the system has changed and is worth investigating or worth understanding. Control charts are a great way to better understand the cause and effect relationship between improvement efforts and performance.

Charts have received a makeover. The options when creating Data Series on a Chart are now simpler and easier to use and you can now create Thresholds, Bowling and Control Limits directly from the Edit Data series area.

You can now view Threshold Charts in Bowling View and vice versa.

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What's the Difference Between Review and Remind?

Posted by Ryan Rippey

Dec 20, 2019 1:02:08 PM

Hello! I was reminded the other day that our fellow KaiNexians could probably use a review on the difference between “Review” and “Remind” in KaiNexus.

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KaiNexus 2.4.1 | Starring No Status Features & Reminders

Posted by Adam Darnell

Dec 10, 2019 9:13:09 AM

After our largest release to date, Version 2.4.1 swoops in to add even more improvements to KaiNexus.

Let’s take a look at some of the highlights:


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Officially Introducing KaiNexus 2.4!

Posted by Adam Darnell

Oct 28, 2019 2:53:11 PM

It’s finally here! Our 2.4.0 release is our largest release to date and is jam-packed with improvements.

Let’s take a look at some of the highlights:

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KaiNexicon 2019: Highlights and Photos

Posted by Matt Banna

Oct 23, 2019 8:19:00 AM

Aaaaah, KaiNexicon, the most wonderful time of year. Here at the KaiNexus office, we count down the days until KaiNexicon, just like children around the world do every December for the winter holidays.

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A Year in Review: Highlights of KaiNexus Development

Posted by Maggie Millard

Oct 16, 2019 10:25:08 AM

Raise your hand if you've ever relied on CliffsNotes to pull you through when you needed a quick review of a book or help understanding it. Never because you didn't read the book, right? *Wink wink*

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