Every individual is unique, with different motivations, but there are some fundamental things that organizations can do to achieve company-wide employee performance improvement.
Engaged employees are the hidden treasure of successful organizations. These employees contribute beyond their job description to achieve more than what is expected. Employees become engaged when they believe company leaders are open to their ideas and they feel connected to the success of the organization.
When people are working together on something, not letting the team down is powerful motivation. Bringing together people from different parts of the organization also helps expand knowledge and creates opportunities to look at problems with a fresh perspective.
Employees who understand the company’s strategic goals and objectives are in a better position to make good decisions on a daily basis. They also feel empowered by knowing how their role and duties contribute to the success of the organization as a whole.
Continuous learning goes hand in hand with continuous improvement. Employees should be given frequent opportunities to learn something new, even if it is not directly related to their current role. Investing in employee education is an important signal that the organization is committed to the personal growth of everyone on the team.
Managers should have a constant dialogue with each team member rather than waiting for periodic performance reviews to provide and solicit feedback about individual performance. Open communication is essential to capitalizing on individual strengths and improving on weaknesses.
Employees who contribute to organizational improvement by solving problems, delighting customers, resolving inefficiencies, and actively helping colleagues should be publicly recognized. Not only is this gratifying for the individual, but it also communicates the behavior that should be emulated to the rest of the staff.
You’ve hired good people. Get the most out of them by creating a culture of communication, collaboration and trust.
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