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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

How Lean Agile Methodology Can Help You Avoid Waste

November 6, 2023

Waste in project management refers to any resource or effort expended without adding value to the project's ultimate goals and objectives....

Understanding Lean Agile Principles

October 16, 2023

Lean Agile, often called Lean-Agile or Agile at Scale, combines Lean principles and Agile software development methodologies for larger,...

Catchball: The Lean Approach to Streamlining Collaboration and Feedback

October 12, 2023

Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because...

Continuous Improvement vs Lean: What's the Difference?

August 11, 2023

We, at KaiNexus, are fortunate to have the opportunity to chat with business leaders across the spectrum about the challenges and...

12 Characteristics of a Lean Organization

August 9, 2023

The renowned football coach and philosopher, Vince Lombardi, once said, “Perfection is unattainable, but if we chase perfection, we catch...

Continuous Improvement Tools, Techniques, and Why You Need Them

July 17, 2023

Continuous improvement is an ongoing effort to enhance processes, products, services, and overall business performance. It is a systematic...

Elevating Results: Key Behaviors for Continuous Improvement Leaders

July 5, 2023

A McKinsey study states that there are four most important behaviors of successful leaders. As the report says, “Over 90% of CEOs are...

Top-Down vs. Bottom-Up Management: Which Style is Best?

June 22, 2023

John Shook, Senior Advisor of the Lean Enterprise Institute, is among those who describe Lean or the Toyota Production System as being...