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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

The Impact of Transformation on Business Success

May 28, 2024

The digital business model transformation is a profound shift in how businesses operate, driven by integrating digital technologies across...

How Transformation in Healthcare Can Help Improve Operational Decisions

April 17, 2024

Transformation in healthcare involves integrating technology to improve patient care, streamline administrative processes, and enhance...

Unleashing Growth: Navigating Retail Success with Continuous Improvement

March 26, 2024

Staying ahead of the curve is paramount to success in the ever-evolving retail landscape. With consumer preferences, market trends, and...

Examples of the 8 Wastes of Lean Across Industries

February 26, 2024

One of the most critical concepts in Lean organizations is the idea that it is essential to eliminate waste. Why is it so central to the...

Elevate Excellence: Unveiling 9 Quality Improvement Techniques

February 22, 2024

I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all...

Central Principles of the Continuous Improvement Model

February 7, 2024

Businesses use a host of methodologies to bring structure to the process of identifying and acting upon opportunities for improvement. You...

How to Conduct High-Value Monthly Business Reviews for Continuous Improvement

December 13, 2023

Imagine a monthly ritual that doesn't just review performance but revolutionizes it. Monthly business reviews can redefine your approach,...

How Lean Agile Methodology Can Help You Avoid Waste

November 6, 2023

Waste in project management refers to any resource or effort expended without adding value to the project's ultimate goals and objectives....

Understanding Lean Agile Principles

October 16, 2023

Lean Agile, often called Lean-Agile or Agile at Scale, combines Lean principles and Agile software development methodologies for larger,...