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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

10+ Continuous Improvement Techniques and Methodologies

May 23, 2023

Continuous business improvement refers to the ongoing process of identifying, analyzing, and enhancing various aspects of a company's...

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Business Transformation Strategy: Breakthrough Ahead

May 2, 2023

Business transformation strategy is the comprehensive process of changing an organization's core operations, processes, culture, and...

Tiered Huddles: Structured Communication in Healthcare

January 11, 2024

Effective leadership in healthcare organizations requires open lines of communication between caregivers working directly with patients and...

8 Steps to Elevate Safety Culture in Your Organization

February 23, 2023

How to promote risk awareness and prevention

The influence of culture significantly impacts employee behaviors and attitudes about...

The Fundamentals and Advantages of the Lean Methodology

February 22, 2023

The Lean methodology is an evolution of the Toyota Production System that the Japanese automaker implemented following World War II to...

Where Continuous Quality Improvement Strategies Go Wrong

February 14, 2023

Implementing a quality improvement strategy is a proactive way for organizations to gain an edge in a highly competitive landscape,...

The 10 Benefits of Business Transformation

January 31, 2023

"Business transformation" is a phrase used to describe what happens when an organization fundamentally changes its operations. The goal of...

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Connecting Continuous Improvement to the Bottom Line: Webinar Recap

January 27, 2023

We recently had the honor of hosting Nick Katko, President and Owner of BMA and author of several books, including The Lean CFO - 2nd...

Lean Continuous Improvement: Increase Productivity in 2023

January 25, 2023

If our conversations with business leaders are any indication, the theme of 2023 is how to get more productivity out of existing resources....