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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

What is a Kanban Board and How Does it Improve Quality?

June 22, 2023

In the post-WW II era, Toyota realized that they could improve profitability and product quality by matching parts inventory with real-time...

Hype Innovation with the Best Idea Management Software

March 29, 2022

Businesses increasingly turn to idea management tools to capture, manage, measure, and reward employee recommendations for positive change....

What is Kaizen? A Mindful System of Quality Improvement

March 21, 2022

We’ve written quite a bit about the definition of Kaizen, but today, I thought it would be an interesting challenge to reflect on how I...

How to Leverage Process Behavior Charts: Webinar Recap

March 15, 2022

We had the honor of hosting a webinar with our Senior Adviser, Mark Graban, author of Measures of Success: React Less, Lead Better, Improve...

The Agile Project Management Approach to Value Delivery

March 1, 2022

Agile project management is an iterative philosophy that focuses on delivering value frequently and getting quick feedback from internal...

How to Implement a Successful Lean Training Program

February 3, 2022

More and more companies embrace the Lean methodology for continuous improvement and waste reduction. Whether your organization is new to...

Everything About Lean Product Management

June 22, 2023

Product managers fulfill a critical role in translating customer needs into product features and improvements. Unfortunately, often...

The Development & Use of the PDSA Cycle of Improvement

January 20, 2022

The PDSA cycle is a popular approach to process improvement because of its simultaneous simplicity and effectiveness. Although it started...

A Quick Guide to the Basic Ideas of Lean Manufacturing

January 18, 2022

Lean manufacturing is a process improvement methodology that started in the Japanese automotive manufacturing sector after World War II....