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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Kaizen: The Japanese Management Style to Continuous Improvement

June 22, 2023

In the business management context, continuous improvement means a never-ending effort to identify and eliminate the root causes of...

What is Lean Process Management?

December 26, 2022

Lean process management is one of the most widespread methods of bringing structure to an organization's continuous improvement efforts....

An Introduction to the Lean Concept of Catchball

October 23, 2024

Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because...

Using Huddle Boards in Healthcare for Process Improvement 

November 22, 2022

In sports, a huddle happens when the team gathers to strategize before a play. Huddles help everyone know their role in executing the plan...

The Indispensable Role of Middle Management in Lean

November 16, 2022

Many organizations that seek to implement the Lean business methodology find that their structure is too rigid and bureaucratic to...

Strategies to Improve Employee Engagement in the Workplace

October 11, 2022

Leaders need to get the most out of every asset they have in today's business environment with tight budgets and tough competition. For...

What is Lean Project Management? Principles & Benefits

September 29, 2022

Lean project management is the application of Lean manufacturing principles to the discipline of project management. While most of the...

How is the Lean Methodology Practiced in Healthcare?

September 27, 2022

The Lean methodology is a set of practices, tools, and principles that business leaders initially developed to help manufacturing...