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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

12 Areas for Professional Improvement in the Workplace

September 15, 2022

We spend a lot of time on this blog talking about structures and methods for improving business processes, setting operational goals, and...

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How Continuous Improvement Software Keeps CI Projects Organized

August 31, 2022

Organizations striving to reach operational excellence through continuous improvement engage in many individual projects to achieve this...

Lean Transformation Steps for Operational Excellence

June 30, 2022

The Lean business methodology is based on the simple principle that organizations should strive to provide maximum value to the customer...

Proven Lean Strategies for Optimal Business Performance

June 21, 2022

Most modern business management methodologies have roots in Toyota's approach to quality improvement and business optimization following...

Lean Management: Definition, Principles, and Techniques

May 17, 2022

Lean management, also called Lean manufacturing, or just Lean, is a business methodology that helps organizations reach their most critical...

What is a Kanban Board and How Does it Improve Quality?

June 22, 2023

In the post-WW II era, Toyota realized that they could improve profitability and product quality by matching parts inventory with real-time...

Hype Innovation with the Best Idea Management Software

March 29, 2022

Businesses increasingly turn to idea management tools to capture, manage, measure, and reward employee recommendations for positive change....

What is Kaizen? A Mindful System of Quality Improvement

March 21, 2022

We’ve written quite a bit about the definition of Kaizen, but today, I thought it would be an interesting challenge to reflect on how I...