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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Critical Considerations During the DMAIC Measure Phase

October 26, 2021

Organizations turn to the Six Sigma business methodology to reduce variation, eliminate defects, and make operations more efficient and...

Achieve Breakthroughs with Strategy Execution Software

August 24, 2021

One of the most critical responsibilities of leadership teams in organizations of all types and sizes is to set the strategic direction and...

When to Build vs. Buy Software for Quality Improvement

August 3, 2021

Organizations of all types and sizes have realized that continuous quality improvement is easiest to spread and sustain if a software...

8 Tips for Error-Proofing Your Lean Project Management

July 26, 2021

Many of the people who come to us to talk about our Lean improvement management software are not implementing an improvement program for...

Before You Build a Kanban Excel Template, Consider This

May 24, 2021

The internet is full of free Kanban Excel templates that you can download. That’s not surprising because the format of a Kanban board can...

The Motivation-Hygiene Theory of Employee Engagement

April 20, 2021

It is relatively common for people to use the terms "employee engagement" and "employee satisfaction" interchangeably. However, we have...

KaiNexus Office Relocating to Antarctica, Summer 2021

April 1, 2021

Companies around the world have spent the last year learning how to manage a remote workforce as the COVID-19 pandemic swept the globe....

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Wondering Where to Start? 30 Business Process Improvement Examples

March 9, 2021

One thing we hear from leaders who are looking to implement a structured approach to business process improvement is that it is difficult...

Improvement Software Buyer's Guide for Manufacturers

March 3, 2021

Continuous improvement has long been an important goal in manufacturing. Some organizations leverage structured business management...