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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

12 Areas for Professional Improvement in the Workplace

September 15, 2022

We spend a lot of time on this blog talking about structures and methods for improving business processes, setting operational goals, and...

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How Continuous Improvement Software Keeps CI Projects Organized

August 31, 2022

Organizations striving to reach operational excellence through continuous improvement engage in many individual projects to achieve this...

Lean Transformation Steps for Operational Excellence

June 30, 2022

The Lean business methodology is based on the simple principle that organizations should strive to provide maximum value to the customer...

Proven Lean Strategies for Optimal Business Performance

June 21, 2022

Most modern business management methodologies have roots in Toyota's approach to quality improvement and business optimization following...

Lean Management: Definition, Principles, and Techniques

May 17, 2022

Lean management, also called Lean manufacturing, or just Lean, is a business methodology that helps organizations reach their most critical...

What is a Kanban Board and How Does it Improve Quality?

June 22, 2023

In the post-WW II era, Toyota realized that they could improve profitability and product quality by matching parts inventory with real-time...

Hype Innovation with the Best Idea Management Software

March 29, 2022

Businesses increasingly turn to idea management tools to capture, manage, measure, and reward employee recommendations for positive change....

What is Kaizen? A Mindful System of Quality Improvement

March 21, 2022

We’ve written quite a bit about the definition of Kaizen, but today, I thought it would be an interesting challenge to reflect on how I...