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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Value Stream Mapping Best Practices

October 27, 2021

Value stream mapping (VSM) is used to visually depict, analyze, and improve the flow of materials and information through end-to-end...

Critical Considerations During the DMAIC Measure Phase

October 26, 2021

Organizations turn to the Six Sigma business methodology to reduce variation, eliminate defects, and make operations more efficient and...

Answers to Common Questions about the Lean Management System

September 28, 2021

The Lean Management System is a popular business process methodology that started in the manufacturing sector but quickly spread to...

Achieve Breakthroughs with Strategy Execution Software

August 24, 2021

One of the most critical responsibilities of leadership teams in organizations of all types and sizes is to set the strategic direction and...

How to Deploy A3 Strategic Planning for Maximum Results

August 18, 2021

What is an A3 Strategy?

Strategy deployment is a periodic planning technique that sets a company’s goals, performance indicators, targets,...

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When to Build vs. Buy Software for Quality Improvement

August 3, 2021

Organizations of all types and sizes have realized that continuous quality improvement is easiest to spread and sustain if a software...

8 Tips for Error-Proofing Your Lean Project Management

July 26, 2021

Many of the people who come to us to talk about our Lean improvement management software are not implementing an improvement program for...

Engaging Physicians in Lean: A 2021 Virtual Indiana Lean Healthcare Summit Presentation

June 15, 2021

At the 2021 Virtual Indiana Lean Healthcare Summit, several incredible Lean leaders shared their experience fostering a state of healthcare...

2 Popular Process Improvement Methodologies Explained

September 22, 2022

The world’s most successful organizations are relentless in their quest for flawless processes and perfect execution. The ability to...