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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Value Stream Mapping Best Practices

October 27, 2021

Value stream mapping (VSM) is used to visually depict, analyze, and improve the flow of materials and information through end-to-end...

Critical Considerations During the DMAIC Measure Phase

October 26, 2021

Organizations turn to the Six Sigma business methodology to reduce variation, eliminate defects, and make operations more efficient and...

Answers to Common Questions about the Lean Management System

September 28, 2021

The Lean Management System is a popular business process methodology that started in the manufacturing sector but quickly spread to...

Achieve Breakthroughs with Strategy Execution Software

August 24, 2021

One of the most critical responsibilities of leadership teams in organizations of all types and sizes is to set the strategic direction and...

How to Deploy A3 Strategic Planning for Maximum Results

August 18, 2021

What is an A3 Strategy?

Strategy deployment is a periodic planning technique that sets a company’s goals, performance indicators, targets,...

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When to Build vs. Buy Software for Quality Improvement

August 3, 2021

Organizations of all types and sizes have realized that continuous quality improvement is easiest to spread and sustain if a software...

8 Tips for Error-Proofing Your Lean Project Management

July 26, 2021

Many of the people who come to us to talk about our Lean improvement management software are not implementing an improvement program for...

Engaging Physicians in Lean: A 2021 Virtual Indiana Lean Healthcare Summit Presentation

June 15, 2021

At the 2021 Virtual Indiana Lean Healthcare Summit, several incredible Lean leaders shared their experience fostering a state of healthcare...

2 Popular Process Improvement Methodologies Explained

September 22, 2022

The world’s most successful organizations are relentless in their quest for flawless processes and perfect execution. The ability to...