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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

CI Reporting Woes? How to Measure What Matters

May 28, 2020

Ever wonder why factories, warehouses, grocery stores, and other similar businesses usually have a sign that says something like,...

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10 Leadership Mistakes that Undermine Improvement Efforts

May 12, 2020

Leaders that we speak with get very excited about the idea of creating an improvement engine within their organizations. Who doesn’t want a...

The Principles of High Reliability Organizations are On Display During COVID-19

April 17, 2020

Because so many of our clients and employees are current or former healthcare professionals, a lot of our attention has been on the impact...

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How to Keep a Remote Workforce Engaged in Improvement

April 6, 2020

Before I start this post on how to keep a workforce that has suddenly moved to a remote model due to the coronavirus engaged and motivated,...

How Schools Are Sparking Joy in Times of Crisis

March 19, 2020

When every day feels like this nightmare we’ve found ourselves in has gotten worse, and there’s no end in sight, it’s hard to remember to...

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Bonus Insights You Get from Digital Continuous Improvement

March 13, 2020

When we chat with people about making the switch to digital continuous improvement, many of the benefits are immediately apparent. People...

What if Your Team Isn't Finding New Opportunities for Improvement?

February 11, 2020

The topic of this blog is a question that we get quite often. Teams will implement a continuous improvement program with much enthusiasm...

What if There Was a Red Carpet for Positive Change?

January 21, 2020

It’s that time of year when all of the celebrities get dressed to the nines and viewers at home sit back and root for the movies, shows,...

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Employee Engagement Ideas to Try in the New Year

January 16, 2020

It’s hard to believe that 2020 is upon us already. The turn of the year is a time when business leaders and managers tend to reflect on the...