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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Bonus Insights You Get from Digital Continuous Improvement

March 13, 2020

When we chat with people about making the switch to digital continuous improvement, many of the benefits are immediately apparent. People...

What if Your Team Isn't Finding New Opportunities for Improvement?

February 11, 2020

The topic of this blog is a question that we get quite often. Teams will implement a continuous improvement program with much enthusiasm...

What if There Was a Red Carpet for Positive Change?

January 21, 2020

It’s that time of year when all of the celebrities get dressed to the nines and viewers at home sit back and root for the movies, shows,...

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Employee Engagement Ideas to Try in the New Year

January 16, 2020

It’s hard to believe that 2020 is upon us already. The turn of the year is a time when business leaders and managers tend to reflect on the...

Leadership Techniques for Overcoming Resistance to Change

August 25, 2022

People like to joke that the only things that never change are death and taxes, but that's just not true. If it were, you would never hear...

Leadership Lessons from Motivational Interviewing

February 11, 2020

One of the things we love doing most is providing the continuous improvement community with more resources and opportunities to learn. Our ...

What Do Lean and Improv Have In Common?

December 9, 2019

“Yes, and” - A shorthand phrase that means to first accept the current reality as it is, and then to make a decision and build something...

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The Art of How to Ask Good Coaching Questions

June 22, 2023

Today we are bringing you another recap of a presentation from the 2019 KaiNexicon event. We were delighted to draw together leaders and...

Why is Kaizen Such a Popular Name for Sushi Restaurants?

November 29, 2019

The Sacramento area is home to a small chain of sushi restaurants called Mikuni. The downtown location is a favorite of politicians and...