Maggie Millard
Recent Posts
Driving Transformation: Unleashing the IHI Model for Improvement
April 3, 2026The Institute for Healthcare Improvement (IHI) Model for Improvement is a straightforward approach that many organizations use to structure...
Virtual Improvement FAQs
January 26, 2021When the COVID-19 pandemic first struck the US at scale in March of 2020, many organizations scrambled to transition to a remote work...
Improvement Software Rollout: How to Overcome Resistance to Change
December 21, 2020By the time an organization invests in software technology to support continuous improvement, they've usually embraced the idea that...
6 Steps to Improvement in Manufacturing
June 9, 2021One of the most important responsibilities of managers in manufacturing environments is to contain costs. The most obvious cost to...
Improvement Culture: 4 Signs of Trouble
October 14, 2020Modern leaders are fortunate to have a host of proven continuous improvement tools like DMAIC, Standard Work, kanban, Hoshin Kanri, and...
25 Kaizen Quotes to Inspire Continuous Improvement
April 3, 2026The right quote at the right moment can reframe how someone thinks about improvement. Not because the words are magic, but because they...
What it Takes to Receive the Leapfrog Top Hospital Award
September 8, 2020The Leapfrog Group is a nonprofit organization founded in 2000 by large employers and other purchasers of healthcare concerned with quality...
Study Finds that COVID-19 is Harming Workers' Mental Health
July 14, 2020If you find that you don't have the energy for activities that you once enjoyed or you are overreacting to small irritants, you are not...
When Zero is the Only Acceptable Goal
June 23, 2020The Utah Department of Transportation has an audacious goal. Zero fatalities. According to its website, “Zero Fatalities is all about...

