Maggie Millard
Recent Posts
More Brilliantly Simple Continuous Improvement Techniques
July 4, 2019A while back, we wrote about some continuous quality improvement techniques that we love because they are easy but powerful. One of the...
Problem Solving at Cleveland Clinic
June 14, 2019I'm well into day two of the Lean Healthcare Transformation Summit in Washington D.C., and while there are 8 breakout sessions to choose...
Tiered Daily Huddles at Cleveland Clinic
June 29, 2020I'm eagerly awaiting the start of a presentation by Cinnamon Dixon, the Director of Continuous Improvement at Cleveland Clinic, about their...
Real-Time Lessons Learned from John Toussaint
February 11, 2020I'm here at the 2019 Lean Healthcare Transformation Summit in a keynote with John Toussaint, MD, the Executive Chairman of the Board at...
How to Evaluate Visual Project Management Tools
June 13, 2019We’ve received a bunch of responses to our recent posts about visual project management. Many of our readers have shared their stories...
Framed to Fit: Why Managers Endorse Ideas
June 5, 2019Dr. Ethan Burris is a Professor of Management and the Chevron Centennial Fellow at the McCombs School of Business at the University of...
6 Tips for Crowdsourcing Innovation Ideas
May 23, 2019When we ask people about innovation, they usually leap to radical breakthroughs like self-driving cars, alternative energy sources, or...
When Being Right is the Wrong Strategy for Change
May 16, 2019Frequent readers of this blog are probably familiar with Mark Graban. Mark has been an enormous contributor to the ideological foundation...
What Happens When You Take a Kaizen Approach to Improvement?
February 11, 2020In my opinion, Kaizen is one of the most brilliantly simple, yet powerful business philosophies there is. Translated from Japanese, it...

