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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

The Complete Quality Improvement Software Checklist

April 29, 2020

Most people don’t purchase quality improvement software solutions very often. So if you are in the market for a way to support your QI...

The Principles of High Reliability Organizations are On Display During COVID-19

April 17, 2020

Because so many of our clients and employees are current or former healthcare professionals, a lot of our attention has been on the impact...

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How to Keep a Remote Workforce Engaged in Improvement

April 6, 2020

Before I start this post on how to keep a workforce that has suddenly moved to a remote model due to the coronavirus engaged and motivated,...

How Schools Are Sparking Joy in Times of Crisis

March 19, 2020

When every day feels like this nightmare we’ve found ourselves in has gotten worse, and there’s no end in sight, it’s hard to remember to...

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Bonus Insights You Get from Digital Continuous Improvement

March 13, 2020

When we chat with people about making the switch to digital continuous improvement, many of the benefits are immediately apparent. People...

What if Your Team Isn't Finding New Opportunities for Improvement?

February 11, 2020

The topic of this blog is a question that we get quite often. Teams will implement a continuous improvement program with much enthusiasm...

What if There Was a Red Carpet for Positive Change?

January 21, 2020

It’s that time of year when all of the celebrities get dressed to the nines and viewers at home sit back and root for the movies, shows,...

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Employee Engagement Ideas to Try in the New Year

January 16, 2020

It’s hard to believe that 2020 is upon us already. The turn of the year is a time when business leaders and managers tend to reflect on the...

Leadership Techniques for Overcoming Resistance to Change

August 25, 2022

People like to joke that the only things that never change are death and taxes, but that's just not true. If it were, you would never hear...