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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Before You Build a Kanban Excel Template, Consider This

May 24, 2021

The internet is full of free Kanban Excel templates that you can download. That’s not surprising because the format of a Kanban board can...

My Journey to Becoming a KaiNexian

May 11, 2021

Hi, my name is Morgan Wright. I am the Customer Marketing Manager at KaiNexus, and began working here April 2021. I was born and raised in...

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The Motivation-Hygiene Theory of Employee Engagement

April 20, 2021

It is relatively common for people to use the terms "employee engagement" and "employee satisfaction" interchangeably. However, we have...

KaiNexus Office Relocating to Antarctica, Summer 2021

April 1, 2021

Companies around the world have spent the last year learning how to manage a remote workforce as the COVID-19 pandemic swept the globe....

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Wondering Where to Start? 30 Business Process Improvement Examples

March 9, 2021

One thing we hear from leaders who are looking to implement a structured approach to business process improvement is that it is difficult...

Improvement Software Buyer's Guide for Manufacturers

March 3, 2021

Continuous improvement has long been an important goal in manufacturing. Some organizations leverage structured business management...

The Institute for Healthcare Improvement Model for Improvement

February 2, 2021

The Institute for Healthcare Improvement (IHI) Model for Improvement is a straightforward approach that many organizations use to structure...

Virtual Improvement FAQs

January 26, 2021

When the COVID-19 pandemic first struck the US at scale in March of 2020, many organizations scrambled to transition to a remote work...

Improvement Software Rollout: How to Overcome Resistance to Change

December 21, 2020

By the time an organization invests in software technology to support continuous improvement, they've usually embraced the idea that...