Maggie Millard
Recent Posts
Study Finds that COVID-19 is Harming Workers' Mental Health
July 14, 2020If you find that you don't have the energy for activities that you once enjoyed or you are overreacting to small irritants, you are not...
When Zero is the Only Acceptable Goal
June 23, 2020The Utah Department of Transportation has an audacious goal. Zero fatalities. According to its website, “Zero Fatalities is all about...
10 Leadership Mistakes that Undermine Improvement Efforts
May 12, 2020Leaders that we speak with get very excited about the idea of creating an improvement engine within their organizations. Who doesn’t want a...
The Complete Quality Improvement Software Checklist
April 29, 2020Most people don’t purchase quality improvement software solutions very often. So if you are in the market for a way to support your QI...
The Principles of High Reliability Organizations are On Display During COVID-19
April 17, 2020Because so many of our clients and employees are current or former healthcare professionals, a lot of our attention has been on the impact...
How to Keep a Remote Workforce Engaged in Improvement
April 6, 2020Before I start this post on how to keep a workforce that has suddenly moved to a remote model due to the coronavirus engaged and motivated,...
How Schools Are Sparking Joy in Times of Crisis
March 19, 2020When every day feels like this nightmare we’ve found ourselves in has gotten worse, and there’s no end in sight, it’s hard to remember to...
What if Your Team Isn't Finding New Opportunities for Improvement?
February 11, 2020The topic of this blog is a question that we get quite often. Teams will implement a continuous improvement program with much enthusiasm...
What if There Was a Red Carpet for Positive Change?
January 21, 2020It’s that time of year when all of the celebrities get dressed to the nines and viewers at home sit back and root for the movies, shows,...

