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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Study Finds that COVID-19 is Harming Workers' Mental Health

July 14, 2020

If you find that you don't have the energy for activities that you once enjoyed or you are overreacting to small irritants, you are not...

When Zero is the Only Acceptable Goal

June 23, 2020

The Utah Department of Transportation has an audacious goal. Zero fatalities. According to its website, “Zero Fatalities is all about...

10 Leadership Mistakes that Undermine Improvement Efforts

May 12, 2020

Leaders that we speak with get very excited about the idea of creating an improvement engine within their organizations. Who doesn’t want a...

The Complete Quality Improvement Software Checklist

April 29, 2020

Most people don’t purchase quality improvement software solutions very often. So if you are in the market for a way to support your QI...

The Principles of High Reliability Organizations are On Display During COVID-19

April 17, 2020

Because so many of our clients and employees are current or former healthcare professionals, a lot of our attention has been on the impact...

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How to Keep a Remote Workforce Engaged in Improvement

April 6, 2020

Before I start this post on how to keep a workforce that has suddenly moved to a remote model due to the coronavirus engaged and motivated,...

How Schools Are Sparking Joy in Times of Crisis

March 19, 2020

When every day feels like this nightmare we’ve found ourselves in has gotten worse, and there’s no end in sight, it’s hard to remember to...

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What if Your Team Isn't Finding New Opportunities for Improvement?

February 11, 2020

The topic of this blog is a question that we get quite often. Teams will implement a continuous improvement program with much enthusiasm...

What if There Was a Red Carpet for Positive Change?

January 21, 2020

It’s that time of year when all of the celebrities get dressed to the nines and viewers at home sit back and root for the movies, shows,...

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