Maggie Millard
Recent Posts
Kaizen and the Art of Kintsugi: Redefining Perfection
August 21, 2019As regular readers of this blog know, many of the ideas and practices that guide the modern continuous improvement movement have their...
French Fries and the Culture Imperative
August 8, 2019“Culture isn’t just on aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of...
How’s Your Lean Software Implementation Working Out?
July 23, 2019We’re not going to lie. Implementing any kind of software solution in an organization is not easy. First, you must make sure you select a...
5 Pillars of an Effective Employee Engagement Strategy
April 18, 2024When we sit down with a prospective client, we find it is very important to understand the challenges the organization is facing and their...
More Brilliantly Simple Continuous Improvement Techniques
July 4, 2019A while back, we wrote about some continuous quality improvement techniques that we love because they are easy but powerful. One of the...
Problem Solving at Cleveland Clinic
June 14, 2019I'm well into day two of the Lean Healthcare Transformation Summit in Washington D.C., and while there are 8 breakout sessions to choose...
Tiered Daily Huddles at Cleveland Clinic
June 29, 2020I'm eagerly awaiting the start of a presentation by Cinnamon Dixon, the Director of Continuous Improvement at Cleveland Clinic, about their...
Real-Time Lessons Learned from John Toussaint
February 11, 2020I'm here at the 2019 Lean Healthcare Transformation Summit in a keynote with John Toussaint, MD, the Executive Chairman of the Board at...
How to Evaluate Visual Project Management Tools
June 13, 2019We’ve received a bunch of responses to our recent posts about visual project management. Many of our readers have shared their stories...