Maggie Millard
Recent Posts
4 Big Improvement Ideas to Set the Stage for Success in 2020
November 11, 2019It seems like every year goes by faster than the last. I keep making plans to work on my summer tan, and suddenly, it's November. The...
Should Lean Tools Be Used for Every Improvement?
October 14, 2019Small #kaizen at a #Lean #SixSigma conference — tape markings on stage to show speakers where to stay for the purposes of lighting and...
Kaizen and the Art of Kintsugi: Redefining Perfection
August 21, 2019As regular readers of this blog know, many of the ideas and practices that guide the modern continuous improvement movement have their...
French Fries and the Culture Imperative
August 8, 2019“Culture isn’t just on aspect of the game – it is the game. In the end, an organization is nothing more than the collective capacity of...
How’s Your Lean Software Implementation Working Out?
July 23, 2019We’re not going to lie. Implementing any kind of software solution in an organization is not easy. First, you must make sure you select a...
5 Pillars of an Effective Employee Engagement Strategy
April 18, 2024When we sit down with a prospective client, we find it is very important to understand the challenges the organization is facing and their...
More Brilliantly Simple Continuous Improvement Techniques
July 4, 2019A while back, we wrote about some continuous quality improvement techniques that we love because they are easy but powerful. One of the...
Problem Solving at Cleveland Clinic
June 14, 2019I'm well into day two of the Lean Healthcare Transformation Summit in Washington D.C., and while there are 8 breakout sessions to choose...
Tiered Daily Huddles at Cleveland Clinic
June 29, 2020I'm eagerly awaiting the start of a presentation by Cinnamon Dixon, the Director of Continuous Improvement at Cleveland Clinic, about their...

