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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

How to Have Better Team Huddles

September 25, 2018

We recently had a chat with a potential client in a healthcare organization that has been doing daily team huddles for years. She has been...

How Software Enables Lean Leadership

September 25, 2018

It’s 2018, and if you haven’t heard, there’s an app for that. We use software to manage almost every aspect of business today from HR to...

How to Develop a Kaizen Management Style

September 11, 2018

It is common that when people are first introduced to the concept of Kaizen, they get excited. The ability to implement small, incremental...

9 of Our Favorite Performance Improvement Methods

August 31, 2018

We’re in the lucky position to have the opportunity to chat with leaders who are dedicated to organizational and employee performance...

How to Introduce Continuous Improvement Software to Employees

February 26, 2020

Effective communication is the most critical element of any continuous improvement software roll out. Whether or not your employees will...

What to Include in Your Kaizen Event Charter

August 21, 2018

We recently had a conversation with a client who has been through a few too many failed Kaizen events. The team was unorganized, not well...

Who Should Participate in Kaizen?

August 14, 2018

One of the questions that we get asked most often by leadership teams trying to adopt the Kaizen approach to business that made Toyota so...

The Best and Worst Practices for Crowdsourcing Innovation

August 8, 2018

We’ve written before about why internally crowdsourcing innovation is such a hot trend in business. (Actually, we don’t think it’s a trend...

Hottest Trend in Business? Internally Crowdsourced Innovation

February 22, 2022

Crowdsourcing is the practice of engaging a group of substantial size for a common goal such as problem-solving, efficiency or just...