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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

How Digital Idea Boards Accelerate Innovation

October 16, 2018

We’ve written before about the reasons that traditional suggestion boxes rarely result in lasting positive change. The biggest problem is...

What Changes When You Implement Kaizen Software?

October 8, 2018

One thing that we hear quite often from leaders who have attempted to create a Kaizen culture is that initial enthusiasm quickly wanes, and...

How to Have Better Team Huddles

September 25, 2018

We recently had a chat with a potential client in a healthcare organization that has been doing daily team huddles for years. She has been...

How Software Enables Lean Leadership

September 25, 2018

It’s 2018, and if you haven’t heard, there’s an app for that. We use software to manage almost every aspect of business today from HR to...

How to Develop a Kaizen Management Style

September 11, 2018

It is common that when people are first introduced to the concept of Kaizen, they get excited. The ability to implement small, incremental...

9 of Our Favorite Performance Improvement Methods

August 31, 2018

We’re in the lucky position to have the opportunity to chat with leaders who are dedicated to organizational and employee performance...

How to Introduce Continuous Improvement Software to Employees

February 26, 2020

Effective communication is the most critical element of any continuous improvement software roll out. Whether or not your employees will...

What to Include in Your Kaizen Event Charter

August 21, 2018

We recently had a conversation with a client who has been through a few too many failed Kaizen events. The team was unorganized, not well...

Who Should Participate in Kaizen?

August 14, 2018

One of the questions that we get asked most often by leadership teams trying to adopt the Kaizen approach to business that made Toyota so...