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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Explaining Kaizen Software to Aunt Martha at the Family Reunion

June 13, 2018

When I get the chance to interview someone who would like to join the KaiNexus team, I really only have one important question. I can...

10 Ways to Build a Culture that Supports CQI

May 30, 2018

The dictionary defines corporate culture as, “The set of shared attitudes, values, goals, and practices that characterizes an institution...

3 Questions to Ask Your Staff to Increase Engagement in Kaizen

June 13, 2018

We know that 80% of the improvement potential in any organization lies in the frontline staff. After all, the people who actually perform...

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Is it Time to Rethink Your Daily Huddle Board?

April 23, 2018

Daily huddle meetings accompanied by the visual management tool of a huddle board are a favorite improvement management technique in...

10 Things a Digital Kaizen Board Can Do That a Paper One Can’t

February 11, 2020

Kaizen boards are a fantastic addition to any improvement program. They arrange information visually so that a quick glance provides useful...

6 New Ideas for Making Your Idea Boards Even Better

February 27, 2018

Your idea board is probably full of smart suggestions about how to improve all sorts of processes, improve safety, reduce costs, eliminate...

3 Arguments Against Kaizen Tracking in Spreadsheets

February 2, 2018

If you are still tracking your Kaizen activities in spreadsheets, I get it. Spreadsheets are a tempting approach because you already have...

The What and Why of CAPA Software

January 26, 2018

Corrective and Preventative Action (CAPA) is an essential ingredient in many quality management strategies. The approach relies on the...

How to Make a Smart Decision About What Improvement Platform is Best

January 9, 2018

I have a surprise for you guys.

Back in 2014, our company made the decision to move from a pile of marketing tools - what I like to call a...

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