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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

What to Include in Your Kaizen Event Charter

August 21, 2018

We recently had a conversation with a client who has been through a few too many failed Kaizen events. The team was unorganized, not well...

Who Should Participate in Kaizen?

August 14, 2018

One of the questions that we get asked most often by leadership teams trying to adopt the Kaizen approach to business that made Toyota so...

The Best and Worst Practices for Crowdsourcing Innovation

August 8, 2018

We’ve written before about why internally crowdsourcing innovation is such a hot trend in business. (Actually, we don’t think it’s a trend...

Hottest Trend in Business? Internally Crowdsourced Innovation

February 22, 2022

Crowdsourcing is the practice of engaging a group of substantial size for a common goal such as problem-solving, efficiency or just...

An Example Kaizen Event Agenda

July 26, 2018

Kaizen events are the optimal approach for solving many challenging and persistent problems within an organization. (That does not mean...

Pro Tips for a Successful Kaizen Event

July 19, 2018

Kaizen events are an excellent way to take quick action to tackle a difficult or long-standing problem. When used along with daily...

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Idea Management Software’s Place in a Modern Business Culture

June 28, 2018

We’ve written quite a bit in this blog about how to build a culture of continuous improvement within an organization. When seeking to do...

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How to Quantifiably Evaluate the Health of Your Improvement Culture

June 18, 2018

Any leader of continuous improvement knows that it's difficult to prove the effectiveness of the work you're doing. A lot of the benefit of...

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