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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Critical Continuous Improvement Goals for 2018

September 2, 2026

Every year, KaiNexus team comes together from around the country to meet in Austin, Texas and discuss the year we've concluded and plan the...

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The 2017 The Lean Management System Blog Roundup

December 29, 2017

As 2017 comes quickly to a close, we took a minute to look back over some of the blogs we’ve posted on one of our favorite topics, the Lean...

7 Tips for Asking Your Boss for a Bigger Continuous Improvement Budget

February 26, 2020

Originally Published 12/20/2016. Updated 12/21/2017.

I don’t know about you guys, but I permanently have a wishlist a mile long of software...

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Meet Some of the Pioneers of Lean Leadership

November 17, 2017

We spend a lot of time in this blog focused on the “what” and “why” of Lean and continuous improvement. Today, we thought it would be...

Why We Care So Much About Continuous Process Improvement

January 18, 2024

In the competitive landscape of today's business world, organizations face constant pressure to deliver superior products and services...

Strength in Numbers: Improving from the Bottom-Up [Webinar Preview]

August 29, 2026

I was so excited to do this podcast interview with Mark Graban about tomorrow's webinar, I just had to share it with you all here on the...

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From the Model A to the Model 3: The Cost of Failing to Improve

October 11, 2023

The definition of opportunity cost is "a benefit that a person could have received, but gave up, to take another course of action. Stated...

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How Lean Coaching is Different for Bottom-Up Improvement

July 18, 2017

A sustainable culture of continuous improvement needs five things: bottom-up improvement, top-down improvement, strategy deployment,...

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The Trick to Implementing Efficient Bottom-Up Improvement

August 29, 2026

Organizations all over the world, in almost every industry, are turning to continuous improvement software to solve their most challenging...