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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

8 Valuable Lean and Six Sigma Tools To Try

May 25, 2018

Six Sigma is a business management methodology that leverages a scientific approach to quality measurement with the aim of reducing...

Why You Need to At Least Consider a Digital Kanban Board

May 22, 2018

The Kanban technique started in the late 1940’s as Toyota looked to rethink its approach to manufacturing. The object was to reduce waste,...

3 Questions to Ask Your Staff to Increase Engagement in Kaizen

June 13, 2018

We know that 80% of the improvement potential in any organization lies in the frontline staff. After all, the people who actually perform...

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Are You Making One of These Idea Board Mistakes?

May 4, 2018

Idea boards are a common and useful tool for collecting ideas for improvement and displaying the status of projects. The instinct is spot...

Is it Time to Rethink Your Daily Huddle Board?

April 23, 2018

Daily huddle meetings accompanied by the visual management tool of a huddle board are a favorite improvement management technique in...

Big Mistakes Made by Healthcare Organizations Implementing Lean

April 6, 2018

The Lean approach to business management has its roots in manufacturing, but today it is widely used in hospitals and other healthcare...

How Digital Visual Management Spreads Improvement

February 11, 2020

The human brain processes visual information significantly faster than text. Visuals are also more powerful than what we hear. When people...

How to Share Standard Work

March 22, 2018

Standard Work is one of the bedrock elements of continuous improvement. In fact, Taiichi Ohno, the father of the Toyota Production System,...

How to Actually Enjoy a More Productive Gemba Walk

March 15, 2018

Gemba walks are a valuable tool for anyone interested in continuous improvement and spreading a culture of improvement across the...