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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

How Software Enables Lean Leadership

September 25, 2018

It’s 2018, and if you haven’t heard, there’s an app for that. We use software to manage almost every aspect of business today from HR to...

How to Develop a Kaizen Management Style

September 11, 2018

It is common that when people are first introduced to the concept of Kaizen, they get excited. The ability to implement small, incremental...

9 of Our Favorite Performance Improvement Methods

August 31, 2018

We’re in the lucky position to have the opportunity to chat with leaders who are dedicated to organizational and employee performance...

How to Introduce Continuous Improvement Software to Employees

February 26, 2020

Effective communication is the most critical element of any continuous improvement software roll out. Whether or not your employees will...

What to Include in Your Kaizen Event Charter

August 21, 2018

We recently had a conversation with a client who has been through a few too many failed Kaizen events. The team was unorganized, not well...

Who Should Participate in Kaizen?

August 14, 2018

One of the questions that we get asked most often by leadership teams trying to adopt the Kaizen approach to business that made Toyota so...

The Best and Worst Practices for Crowdsourcing Innovation

August 8, 2018

We’ve written before about why internally crowdsourcing innovation is such a hot trend in business. (Actually, we don’t think it’s a trend...

Hottest Trend in Business? Internally Crowdsourced Innovation

February 22, 2022

Crowdsourcing is the practice of engaging a group of substantial size for a common goal such as problem-solving, efficiency or just...

An Example Kaizen Event Agenda

March 26, 2026

A Kaizen event agenda keeps the team aligned across a 3-5 day sprint. Several customers have asked us for help structuring theirs, so...