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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

How to Introduce Continuous Improvement Software to Employees

February 26, 2020

Effective communication is the most critical element of any continuous improvement software roll out. Whether or not your employees will...

What to Include in Your Kaizen Event Charter

August 21, 2018

We recently had a conversation with a client who has been through a few too many failed Kaizen events. The team was unorganized, not well...

Who Should Participate in Kaizen?

August 14, 2018

One of the questions that we get asked most often by leadership teams trying to adopt the Kaizen approach to business that made Toyota so...

The Best and Worst Practices for Crowdsourcing Innovation

August 8, 2018

We’ve written before about why internally crowdsourcing innovation is such a hot trend in business. (Actually, we don’t think it’s a trend...

Hottest Trend in Business? Internally Crowdsourced Innovation

February 22, 2022

Crowdsourcing is the practice of engaging a group of substantial size for a common goal such as problem-solving, efficiency or just...

An Example Kaizen Event Agenda

July 26, 2018

Kaizen events are the optimal approach for solving many challenging and persistent problems within an organization. (That does not mean...

Pro Tips for a Successful Kaizen Event

July 19, 2018

Kaizen events are an excellent way to take quick action to tackle a difficult or long-standing problem. When used along with daily...

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Idea Management Software’s Place in a Modern Business Culture

June 28, 2018

We’ve written quite a bit in this blog about how to build a culture of continuous improvement within an organization. When seeking to do...

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