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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

How Digital Visual Management Spreads Improvement

February 11, 2020

The human brain processes visual information significantly faster than text. Visuals are also more powerful than what we hear. When people...

How to Share Standard Work

March 22, 2018

Standard Work is one of the bedrock elements of continuous improvement. In fact, Taiichi Ohno, the father of the Toyota Production System,...

How to Actually Enjoy a More Productive Gemba Walk

March 15, 2018

Gemba walks are a valuable tool for anyone interested in continuous improvement and spreading a culture of improvement across the...

10 Things a Digital Kaizen Board Can Do That a Paper One Can’t

February 11, 2020

Kaizen boards are a fantastic addition to any improvement program. They arrange information visually so that a quick glance provides useful...

6 New Ideas for Making Your Idea Boards Even Better

February 27, 2018

Your idea board is probably full of smart suggestions about how to improve all sorts of processes, improve safety, reduce costs, eliminate...

An Invaluable Change Management Software Selection Guide

February 20, 2018

Is 2018 the year that your organization puts some structure around positive change? If so, congratulations! When teams take a more...

3 Arguments Against Kaizen Tracking in Spreadsheets

February 2, 2018

If you are still tracking your Kaizen activities in spreadsheets, I get it. Spreadsheets are a tempting approach because you already have...

The Toyota Way to Service Excellence, with Lean Frontiers

February 11, 2020

I know I'm a bit last minute with this one, but I just couldn't miss the opportunity to make sure you lovely readers are aware of an event...

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The Pocket Sensei: Mastering Lean Leadership One Lesson at a Time

January 29, 2018

Many Lean initiatives fail not because of the accessibility to Lean tools, but because leadership is unavailable when it is needed most....

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