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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

How Lean Coaching is Different for Bottom-Up Improvement

July 18, 2017

A sustainable culture of continuous improvement needs five things: bottom-up improvement, top-down improvement, strategy deployment,...

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The Trick to Implementing Efficient Bottom-Up Improvement

July 6, 2017

Organizations all over the world, in almost every industry, are turning to continuous improvement software to solve their most challenging...

5 Unexpected Benefits of Improving from the Bottom Up

June 26, 2017

What are the traits you look for when you hire new employees? If you’re like most people, you’re looking for employees that are...

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Deciding to Take the Leap: A Look at Improvement Software

June 22, 2017

Deciding when to move from a paper system of managing continuous improvement to a digital system is tough. You know that you're not as...

Continuous Quality Improvement (CQI) and Snow Cones

June 21, 2017

Preface: I’m in northern California today. Summer doesn’t even officially begin for three days and it is 107 degrees! So, the fact that I...

The 5 Things You Can't Spread Improvement Without

June 16, 2017

When I was a kid, I used to slip out the back door in the mornings, whisk across the dewy yard, and sit in our tomato patch as the birds...

The Need for Improvement Software to Measure Improvement KPIs

September 21, 2020

We've written time and time again about the value of monitoring and measuring the impact, activity, and engagement of people in an...

Meet Up With Us at the 2017 Lean Healthcare Transformation Summit!

November 4, 2017

This week in Palm Springs, California, organizations from around North America (and beyond!) will be coming together for a two-day...

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Why You Need Improvement Software to Share Vital Knowledge

February 11, 2020

The role of continuous improvement software as a means to share information across organizational boundaries and between levels in a...

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