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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Are You Making One of These Idea Board Mistakes?

May 4, 2018

Idea boards are a common and useful tool for collecting ideas for improvement and displaying the status of projects. The instinct is spot...

Is it Time to Rethink Your Daily Huddle Board?

April 23, 2018

Daily huddle meetings accompanied by the visual management tool of a huddle board are a favorite improvement management technique in...

Big Mistakes Made by Healthcare Organizations Implementing Lean

April 6, 2018

The Lean approach to business management has its roots in manufacturing, but today it is widely used in hospitals and other healthcare...

How Digital Visual Management Spreads Improvement

February 11, 2020

The human brain processes visual information significantly faster than text. Visuals are also more powerful than what we hear. When people...

How to Share Standard Work

March 22, 2018

Standard Work is one of the bedrock elements of continuous improvement. In fact, Taiichi Ohno, the father of the Toyota Production System,...

How to Actually Enjoy a More Productive Gemba Walk

March 15, 2018

Gemba walks are a valuable tool for anyone interested in continuous improvement and spreading a culture of improvement across the...

10 Things a Digital Kaizen Board Can Do That a Paper One Can’t

February 11, 2020

Kaizen boards are a fantastic addition to any improvement program. They arrange information visually so that a quick glance provides useful...

6 New Ideas for Making Your Idea Boards Even Better

February 27, 2018

Your idea board is probably full of smart suggestions about how to improve all sorts of processes, improve safety, reduce costs, eliminate...

An Invaluable Change Management Software Selection Guide

February 20, 2018

Is 2018 the year that your organization puts some structure around positive change? If so, congratulations! When teams take a more...