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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

3 Arguments Against Kaizen Tracking in Spreadsheets

February 2, 2018

If you are still tracking your Kaizen activities in spreadsheets, I get it. Spreadsheets are a tempting approach because you already have...

The Toyota Way to Service Excellence, with Lean Frontiers

February 11, 2020

I know I'm a bit last minute with this one, but I just couldn't miss the opportunity to make sure you lovely readers are aware of an event...

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The Pocket Sensei: Mastering Lean Leadership One Lesson at a Time

January 29, 2018

Many Lean initiatives fail not because of the accessibility to Lean tools, but because leadership is unavailable when it is needed most....

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The What and Why of CAPA Software

January 26, 2018

Corrective and Preventative Action (CAPA) is an essential ingredient in many quality management strategies. The approach relies on the...

Leadership, Standard Work, and Sustainment: Q&A

February 11, 2020

This month's episode of our Ask Us Anything webinar series kicked off with some excitement about the KaiNexus team's upcoming tour of the...

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How to Make a Smart Decision About What Improvement Platform is Best

January 9, 2018

I have a surprise for you guys.

Back in 2014, our company made the decision to move from a pile of marketing tools - what I like to call a...

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Critical Continuous Improvement Goals for 2018

January 9, 2018

Every year, KaiNexus team comes together from around the country to meet in Austin, Texas and discuss the year we've concluded and plan the...

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The 2017 The Lean Management System Blog Roundup

December 29, 2017

As 2017 comes quickly to a close, we took a minute to look back over some of the blogs we’ve posted on one of our favorite topics, the Lean...

7 Tips for Asking Your Boss for a Bigger Continuous Improvement Budget

February 26, 2020

Originally Published 12/20/2016. Updated 12/21/2017.

I don’t know about you guys, but I permanently have a wishlist a mile long of software...

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