<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=749646578535459&amp;ev=PageView&amp;noscript=1">

Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
Find me on:

Recent Posts

A Simple Kaizen Event Roadmap

July 28, 2016

We’ve written before about the fact that the success of a Kaizen event depends on what happens before, during, and after, with each phase...

A Call For a Fundamental Change to Our Medical Culture

August 29, 2026

Medical errors are now the third leading cause of death in the United States, according to John Hopkins Researchers. In 1999, the Institute...

Is Your Visual Management Board Doomed to Fail?

October 5, 2016

We recently came across a great article in IndustryWeek by Dan Markovitz, president of Markovitz Consulting, a faculty member at the Lean...

What to Look for When Evaluating Value Stream Mapping Software

July 7, 2016

Value stream mapping is a technique that involves analyzing and improving the steps in any process that takes a service or product from the...

6 Reasons Why Your Cross Functional Teams Need Software to Collaborate

June 1, 2016

In most organizations, the most challenging problems are those that span multiple teams, departments, or divisions. For example, many...

Top 7 Reasons to Implement a Digital Kaizen Board

July 21, 2016

For decades, companies engaged in continuous improvement have used physical Kaizen boards to visualize the improvement process. Typically,...

Customer Value - The Ultimate Goal of a Lean Organization

April 28, 2016

It is a common misconception that the elimination of waste is the prime objective for Lean organizations. This isn’t one bit surprising....

DMAIC – A Smart Approach for Lasting Improvement

April 25, 2016

Most of the time when we talk to people about continuous improvement, the focus is on using improvement techniques to make business...

Why a Digital Kaizen Board Works Better than Your Paper One

April 21, 2016

When Kaizen boards come up, most people think of a space on a wall where people can contribute ideas and (theoretically) watch them move...