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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

A Pittsburgh Hospital's Improvement Journey

February 11, 2020

Last month, our friends Tania Lyon and David Yeager presented at the Carnegie Foundation Summit on Lean in Education on their research and...

How to Select the Best Kaizen Software Solution

April 18, 2018

If you are like most people, you don’t buy technology to support Kaizen every day, even though you know that you should be implementing...

Capture MORE Improvements with Continuous Improvement Software

May 9, 2017

I've been writing for ages about how continuous improvement software increases the number of improvements captured in any organization....

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An Introduction to Kaizen Software

May 8, 2017

The practice of Kaizen along with the Six Sigma and Lean business process methodologies has been widespread in manufacturing for decades.

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9 Ways a Lean Management System Propels Positive Change

May 11, 2018

I was at a neighborhood gathering the other day when I ran into an old friend who I hadn’t seen in years. She asked me what I had been up...

8 Standard Work Blunders You Can Absolutely Avoid

April 28, 2017

Standard work (sometimes called “standardized work”) is a term that practitioners of a continuous improvement methodology such as Lean, ...

Continuous Improvement Leadership at Mohawk Paper

April 26, 2017

Though we work hard to give you as much information as we can about continuous improvement (CI) and the many related methodologies, we...

A Preview of Next Week's Webinar: The Nexus of Lean & Zen

April 27, 2017

Recently, Mark Graban, VP of Innovation and Improvement Services interviewed next week's webinar presenter Kevin Meyer, on the KaiNexus...

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A Pilot and a Focus on Engagement: Continuous Improvement at Mohawk

April 14, 2017

One of the most interesting things about working with new clients at KaiNexus is that we get to hear stories about how organizations have...