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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

How to Quantifiably Evaluate the Health of Your Improvement Culture

June 18, 2018

Any leader of continuous improvement knows that it's difficult to prove the effectiveness of the work you're doing. A lot of the benefit of...

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Explaining Kaizen Software to Aunt Martha at the Family Reunion

June 13, 2018

When I get the chance to interview someone who would like to join the KaiNexus team, I really only have one important question. I can...

10 Ways to Build a Culture that Supports CQI

May 30, 2018

The dictionary defines corporate culture as, “The set of shared attitudes, values, goals, and practices that characterizes an institution...

8 Valuable Lean and Six Sigma Tools To Try

May 25, 2018

Six Sigma is a business management methodology that leverages a scientific approach to quality measurement with the aim of reducing...

Why You Need to At Least Consider a Digital Kanban Board

May 22, 2018

The Kanban technique started in the late 1940’s as Toyota looked to rethink its approach to manufacturing. The object was to reduce waste,...

3 Questions to Ask Your Staff to Increase Engagement in Kaizen

June 13, 2018

We know that 80% of the improvement potential in any organization lies in the frontline staff. After all, the people who actually perform...

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Are You Making One of These Idea Board Mistakes?

May 4, 2018

Idea boards are a common and useful tool for collecting ideas for improvement and displaying the status of projects. The instinct is spot...

Is it Time to Rethink Your Daily Huddle Board?

April 23, 2018

Daily huddle meetings accompanied by the visual management tool of a huddle board are a favorite improvement management technique in...

Big Mistakes Made by Healthcare Organizations Implementing Lean

April 6, 2018

The Lean approach to business management has its roots in manufacturing, but today it is widely used in hospitals and other healthcare...