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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

The Connection between Civic Engagement and Employee Engagement

October 11, 2023

I’m going to do something that everyone who writes a business blog knows is a dangerous idea. I’m going to talk about the 2016 American...

6 Requirements for Effective Strategy Deployment

November 2, 2018

As the end of 2018 quickly approaches, many management teams are somewhere in the process of preparing the plan for 2019. Regardless of...

Get More Impact from Improvement with Digital Visual Management

October 23, 2018

The human brain processes visuals significantly faster than text. Smart leaders take advantage of our ability to process and remember...

How Digital Idea Boards Accelerate Innovation

October 16, 2018

We’ve written before about the reasons that traditional suggestion boxes rarely result in lasting positive change. The biggest problem is...

What Changes When You Implement Kaizen Software?

October 8, 2018

One thing that we hear quite often from leaders who have attempted to create a Kaizen culture is that initial enthusiasm quickly wanes, and...

How to Have Better Team Huddles

September 25, 2018

We recently had a chat with a potential client in a healthcare organization that has been doing daily team huddles for years. She has been...

How Software Enables Lean Leadership

September 25, 2018

It’s 2018, and if you haven’t heard, there’s an app for that. We use software to manage almost every aspect of business today from HR to...

How to Develop a Kaizen Management Style

September 11, 2018

It is common that when people are first introduced to the concept of Kaizen, they get excited. The ability to implement small, incremental...

9 of Our Favorite Performance Improvement Methods

August 31, 2018

We’re in the lucky position to have the opportunity to chat with leaders who are dedicated to organizational and employee performance...