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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

10 Things a Digital Kaizen Board Can Do That a Paper One Can’t

February 11, 2020

Kaizen boards are a fantastic addition to any improvement program. They arrange information visually so that a quick glance provides useful...

6 New Ideas for Making Your Idea Boards Even Better

February 27, 2018

Your idea board is probably full of smart suggestions about how to improve all sorts of processes, improve safety, reduce costs, eliminate...

An Invaluable Change Management Software Selection Guide

February 20, 2018

Is 2018 the year that your organization puts some structure around positive change? If so, congratulations! When teams take a more...

3 Arguments Against Kaizen Tracking in Spreadsheets

February 2, 2018

If you are still tracking your Kaizen activities in spreadsheets, I get it. Spreadsheets are a tempting approach because you already have...

The Toyota Way to Service Excellence, with Lean Frontiers

February 11, 2020

I know I'm a bit last minute with this one, but I just couldn't miss the opportunity to make sure you lovely readers are aware of an event...

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The Pocket Sensei: Mastering Lean Leadership One Lesson at a Time

January 29, 2018

Many Lean initiatives fail not because of the accessibility to Lean tools, but because leadership is unavailable when it is needed most....

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The What and Why of CAPA Software

January 26, 2018

Corrective and Preventative Action (CAPA) is an essential ingredient in many quality management strategies. The approach relies on the...

Leadership, Standard Work, and Sustainment: Q&A

February 11, 2020

This month's episode of our Ask Us Anything webinar series kicked off with some excitement about the KaiNexus team's upcoming tour of the...

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How to Make a Smart Decision About What Improvement Platform is Best

January 9, 2018

I have a surprise for you guys.

Back in 2014, our company made the decision to move from a pile of marketing tools - what I like to call a...

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