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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Meet Some of the Pioneers of Lean Leadership

November 17, 2017

We spend a lot of time in this blog focused on the “what” and “why” of Lean and continuous improvement. Today, we thought it would be...

Top 7 Benefits of a Lean Management System

May 11, 2018

Although it got its start in the auto manufacturing industry, the Lean management approach to business is now widely used in every...

Gemba Walk Essentials: What, Why, and How

September 11, 2017

If you are thinking about adding the practice of Gemba Walks to your continuous improvement strategy, or if you are simply wondering, “What...

Why We Care So Much About Continuous Process Improvement

January 18, 2024

In the competitive landscape of today's business world, organizations face constant pressure to deliver superior products and services...

Insights into Tech and Healthcare from General Assembly Austin

February 11, 2020

Last night, our CEO and Co-Founder Dr. Greg Jacobson was invited to host a panel at the General Assembly Tech and Healthcare event in...

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Ideas for Spreading Improvement from Our Lady of the Lake Hospital

July 31, 2017

Here at KaiNexus, we often get a peek into some of the truly remarkable improvement initiatives and work that organizations undertake to...

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Enhancing the Power of Idea Boards with Improvement Software

July 28, 2017

Idea boards have been used for quite some time now as a way to engage staff in continuous improvement. They're an excellent improvement on...

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Strength in Numbers: Improving from the Bottom-Up [Webinar Preview]

July 26, 2017

I was so excited to do this podcast interview with Mark Graban about tomorrow's webinar, I just had to share it with you all here on the...

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