Recent Posts
Common Conceptions that Hinder Continuous Process Improvement
April 10, 2017I’ve been sitting here for five minutes debating with myself over whether to title this blog “Common Conceptions that Hinder Continuous...
Introducing KaiNexus Kiss: The Relationship Add-On
April 1, 2017Years ago, at the first KaiNexus User Conference, I had a conversation with one of our customers (shout out to the awesome Chris Luckett...
Idea Boards: The Case for Change
March 30, 2017Behind every improvement technique and
The Top Ten Worst Things You Could Do on a Gemba Walk
March 29, 2017Gemba walks can be one of the most enjoyable and powerful learning opportunities for leaders, but only if they are done in a way that...
The Value of Lean in Professional Services Firms
October 11, 2023While the legal profession is considered one of the oldest, dating back to Roman times, as Karen and David Skinner pointed out in a recent ...
Using Technology to Target the 8 Wastes of Lean
March 20, 2017Lean organizations target 8 types of waste in an effort to create the perfect flow of value to the customer. Ideally, no resources are used...
A Patient Safety Week Reminder About Continuous Improvement
March 17, 2017In the United States, multiple estimates say over 100,000 people die each year in hospitals as a result of medical errors. There are an...
When Good Gemba Walks Go Bad
March 15, 2017Fujio Cho is the honorary chairman of the Toyota Motor Corporation. He boils Lean leadership down to three simple responsibilities:
- Go see.
Previewing How to Coach for Creativity and Service Excellence
February 11, 2020On March 28, KaiNexus will be hosting a webinar with Karyn Ross, who recently published the Shingo Award-winning book The Toyota Way to...
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