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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

How to Use Lean Technology to Improve Organization Efficiency

September 7, 2023

Lean technology, often called "Lean software" or "Lean management software," is a category of applications and lean manufacturing tools...

Continuous Improvement vs Lean: What's the Difference?

August 11, 2023

We, at KaiNexus, are fortunate to have the opportunity to chat with business leaders across the spectrum about the challenges and...

Continuous Improvement Tools, Techniques, and Why You Need Them

July 17, 2023

Continuous improvement is an ongoing effort to enhance processes, products, services, and overall business performance. It is a systematic...

What Is Business Process Improvement? The Complete Guide

July 14, 2023

Business process improvement (BPI) is the systematic approach of analyzing, optimizing, and enhancing existing business processes to...

Elevating Results: Key Behaviors for Continuous Improvement Leaders

July 10, 2025

A McKinsey study states that there are four most important behaviors of successful leaders. As the report says, “Over 90% of CEOs are...

Top-Down vs. Bottom-Up Management: Which Style is Best?

June 22, 2023

John Shook, Senior Advisor of the Lean Enterprise Institute, is among those who describe Lean or the Toyota Production System as being...

What Is Lean Strategy Deployment?

June 14, 2023

Lean Strategy Deployment, also known as Hoshin Kanri, is a systematic approach organizations use to align their annual objectives around...

An Overview of DMAIC for Beginners

June 12, 2023

DMAIC (pronounced də-MAY-ick) is a data-driven technique used to improve processes. It is a key tool of the Six Sigma methodology, but it...

6 Solutions for Overcoming Improvement Challenges

June 1, 2023

For organizations of all types, continuous improvement is vital for building a culture of innovation, remaining competitive, ensuring...

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