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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

Understanding Lean Agile Principles

October 16, 2023

Lean Agile, often called Lean-Agile or Agile at Scale, combines Lean principles and Agile software development methodologies for larger,...

Catchball: The Lean Approach to Streamlining Collaboration and Feedback

October 12, 2023

Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because...

How to Use Lean Technology to Improve Organization Efficiency

September 7, 2023

Lean technology, often called "Lean software" or "Lean management software," is a category of applications and lean manufacturing tools...

Continuous Improvement vs Lean: What's the Difference?

August 11, 2023

We, at KaiNexus, are fortunate to have the opportunity to chat with business leaders across the spectrum about the challenges and...

Continuous Improvement Tools, Techniques, and Why You Need Them

July 17, 2023

Continuous improvement is an ongoing effort to enhance processes, products, services, and overall business performance. It is a systematic...

What Is Business Process Improvement? The Complete Guide

July 14, 2023

Business process improvement (BPI) is the systematic approach of analyzing, optimizing, and enhancing existing business processes to...

Elevating Results: Key Behaviors for Continuous Improvement Leaders

July 10, 2025

A McKinsey study states that there are four most important behaviors of successful leaders. As the report says, “Over 90% of CEOs are...

Top-Down vs. Bottom-Up Management: Which Style is Best?

June 22, 2023

John Shook, Senior Advisor of the Lean Enterprise Institute, is among those who describe Lean or the Toyota Production System as being...