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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Using Huddle Boards in Healthcare for Process Improvement 

November 22, 2022

In sports, a huddle happens when the team gathers to strategize before a play. Huddles help everyone know their role in executing the plan...

The Indispensable Role of Middle Management in Lean

November 16, 2022

Many organizations that seek to implement the Lean business methodology find that their structure is too rigid and bureaucratic to...

How Cross-functional Training Maximizes Employee Value

October 13, 2022

The traditional siloed approach to business operations where everyone stays in their "lane" is giving way to a more cooperative,...

What is Lean Project Management? Principles & Benefits

September 29, 2022

Lean project management is the application of Lean manufacturing principles to the discipline of project management. While most of the...

How is the Lean Methodology Practiced in Healthcare?

September 27, 2022

The Lean methodology is a set of practices, tools, and principles that business leaders initially developed to help manufacturing...

How Continuous Improvement Software Keeps CI Projects Organized

August 31, 2022

Organizations striving to reach operational excellence through continuous improvement engage in many individual projects to achieve this...

Proven Lean Strategies for Optimal Business Performance

June 21, 2022

Most modern business management methodologies have roots in Toyota's approach to quality improvement and business optimization following...

Lean Management: Definition, Principles, and Techniques

May 17, 2022

Lean management, also called Lean manufacturing, or just Lean, is a business methodology that helps organizations reach their most critical...