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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

What Are the Essential Tools and Strategies for Optimizing Continuous Quality Improvement?

July 31, 2025

Every organization that embarks on a journey toward continuous quality improvement is unique. Leaders in every industry, from healthcare to...

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How to Create and Implement a Process Improvement Plan | KaiNexus

December 10, 2024

We get the chance to chat with managers and leaders who are faced with a wide variety of business challenges. One of the most common is the...

How Does Standard Work Drive Continuous Improvement in Organizations?

September 2, 2025

Standard Work serves as the foundation for all continuous improvement efforts by establishing consistent, documented processes that create...

11 Reasons to Use Cross-Functional Teams

November 21, 2024

Organizations turn to cross-functional teams for a variety of reasons. Almost everyone can agree that this type of collaboration is...

How Lean Healthcare Management Can Elevate Patient Care

October 17, 2024

Although the Lean quality improvement methodology was initially developed to improve the quality and productivity of automotive factories,...

What Is Business Transformation? Steps to Get Started

September 26, 2024

Business transformation is a crucial journey that strategically revamps an organization's processes, technologies, and business models to...

8 Powerful Operational Excellence Tools and Techniques for Sustained Enterprise Growth

September 10, 2024

Achieving operational excellence means skillfully managing organizational processes and resources to deliver top-notch results. It's about...

A Quick Guide to the Basic Ideas of Lean Manufacturing

August 28, 2024

Lean manufacturing is a process improvement methodology that started in the Japanese automotive manufacturing sector after World War II....

How Cross-functional Training Maximizes Employee Value

July 30, 2024

The traditional siloed approach to business operations where everyone stays in their "lane" is giving way to a more cooperative,...