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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

The Impact of Transformation on Business Success

May 28, 2024

The digital business model transformation is a profound shift in how businesses operate, driven by integrating digital technologies across...

How Transformation in Healthcare Can Help Improve Operational Decisions

April 17, 2024

Transformation in healthcare involves integrating technology to improve patient care, streamline administrative processes, and enhance...

Unleashing Growth: Navigating Retail Success with Continuous Improvement

March 26, 2024

Staying ahead of the curve is paramount to success in the ever-evolving retail landscape. With consumer preferences, market trends, and...

Elevate Excellence: Unveiling 9 Quality Improvement Techniques

February 22, 2024

I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all...

How to Conduct High-Value Monthly Business Reviews for Continuous Improvement

December 13, 2023

Imagine a monthly ritual that doesn't just review performance but revolutionizes it. Monthly business reviews can redefine your approach,...

How Lean Agile Methodology Can Help You Avoid Waste

November 6, 2023

Waste in project management refers to any resource or effort expended without adding value to the project's ultimate goals and objectives....

Understanding Lean Agile Principles

October 16, 2023

Lean Agile, often called Lean-Agile or Agile at Scale, combines Lean principles and Agile software development methodologies for larger,...

Catchball: The Lean Approach to Streamlining Collaboration and Feedback

October 12, 2023

Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because...