Maggie Millard
Recent Posts
How to Create and Implement a Process Improvement Plan | KaiNexus
December 10, 2024We get the chance to chat with managers and leaders who are faced with a wide variety of business challenges. One of the most common is the...
How Does Standard Work Drive Continuous Improvement in Organizations?
September 2, 2025Standard Work serves as the foundation for all continuous improvement efforts by establishing consistent, documented processes that create...
11 Reasons to Use Cross-Functional Teams
November 21, 2024Organizations turn to cross-functional teams for a variety of reasons. Almost everyone can agree that this type of collaboration is...
The Business Transformation Process: 7 Steps to Get Started
October 16, 2026Key takeaways
The business transformation process breaks down at the handoffs between stages, so every stage needs an exit test that must...
8 Operational Excellence Tools and How to Combine Them
October 16, 2026By the time a program has been running a few years, its leaders can explain every one of the standard operational excellence tools....
A Quick Guide to the Basic Ideas of Lean Manufacturing
August 28, 2024Lean manufacturing is a process improvement methodology that started in the Japanese automotive manufacturing sector after World War II....
How Cross-functional Training Maximizes Employee Value
July 30, 2024The traditional siloed approach to business operations where everyone stays in their "lane" is giving way to a more cooperative,...
12 Characteristics of a Lean Organization
April 3, 2026The renowned football coach and philosopher Vince Lombardi once said, “Perfection is unattainable, but if we chase perfection, we catch...
Operational Excellence Examples: How Companies Put It Into Practice
October 16, 2026Key takeaways
The operational excellence examples worth studying name three things: the problem, the method, and the result. Most published...

