Maggie Millard
Recent Posts
Essential Operational Excellence Leadership Behaviors
June 22, 2023Operational excellence is a management philosophy that focuses on continuously improving an organization's processes, systems, and...
15 Benefits of Standard Work
April 5, 2023Taiichi Ohno, the father of the Toyota Production System, once said, “Without Standard Work, there is no Kaizen.” That’s a pretty bold...
Tiered Huddles: Structured Communication in Healthcare
January 11, 2024Effective leadership in healthcare organizations requires open lines of communication between caregivers working directly with patients and...
How Lean Healthcare Management Can Elevate Patient Care
March 7, 2023Although the Lean quality improvement methodology was initially developed to improve the quality and productivity of automotive factories,...
8 Steps to Elevate Safety Culture in Your Organization
February 23, 2023How to promote risk awareness and prevention
The influence of culture significantly impacts employee behaviors and attitudes about...
The Fundamentals and Advantages of the Lean Methodology
February 22, 2023The Lean methodology is an evolution of the Toyota Production System that the Japanese automaker implemented following World War II to...
Where Continuous Quality Improvement Strategies Go Wrong
February 14, 2023Implementing a quality improvement strategy is a proactive way for organizations to gain an edge in a highly competitive landscape,...
The 10 Benefits of Business Transformation
January 31, 2023"Business transformation" is a phrase used to describe what happens when an organization fundamentally changes its operations. The goal of...
Driving Progress: How to Promote Continuous Improvement in The Workplace
June 5, 2023Tony Hsieh, the former CEO of Zappos, famously said, “If you get the culture right, most of the other stuff will just take care of itself.”...