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Maggie Millard

As the VP - KaiNexus, Head of Customer Experience, Maggie educates the continuous improvement community, KaiNexus customers, executives, managers, and staff in just about every industry you can think of about improvement principles and KaiNexus' continuous improvement software. Her desire to improve the American healthcare system combined with a love of spreading knowledge to the far reaches of the internet inspires her work with KaiNexus every day. Maggie graduated from the College of William and Mary in 2010 with a BA in History. She spends her free time hanging out with her two kids and furbabies in the mountains of Virginia.
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Recent Posts

Essential Operational Excellence Leadership Behaviors

June 28, 2024

Operational excellence is a management philosophy that focuses on continuously improving an organization's processes, systems, and...

12 Characteristics of a Lean Organization

June 20, 2024

The renowned football coach and philosopher Vince Lombardi once said, “Perfection is unattainable, but if we chase perfection, we catch...

Breaking Down Different Types of Business Transformation Strategy -- and Why It Should Matter to You

June 11, 2024

In the increasingly complex and rapidly evolving world in which we operate, business transformation has become crucial for organizations...

The Impact of Transformation on Business Success

May 28, 2024

The digital business model transformation is a profound shift in how businesses operate, driven by integrating digital technologies across...

How Transformation in Healthcare Can Help Improve Operational Decisions

April 17, 2024

Transformation in healthcare involves integrating technology to improve patient care, streamline administrative processes, and enhance...

Unleashing Growth: Navigating Retail Success with Continuous Improvement

March 26, 2024

Staying ahead of the curve is paramount to success in the ever-evolving retail landscape. With consumer preferences, market trends, and...

Examples of the 8 Wastes of Lean Across Industries

February 26, 2024

One of the most critical concepts in Lean organizations is the idea that it is essential to eliminate waste. Why is it so central to the...

Elevate Excellence: Unveiling 9 Quality Improvement Techniques

February 22, 2024

I often find myself falling into the common trap of believing that if something is worthwhile, it is necessarily difficult. I think we all...

Central Principles of the Continuous Improvement Model

February 7, 2024

Businesses use a host of methodologies to bring structure to the process of identifying and acting upon opportunities for improvement. You...