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Maggie Millard

Maggie Millard is the Vice President of KaiNexus, where she oversees the Customer Experience department. In her role, Maggie supports and guides the Customer Success, Solutions Engineering, and Enablement teams in providing customer-centric solutions to help improve customer outcomes. Maggie’s dedication to helping organizations, coupled with her passion for spreading knowledge, drives her commitment to fostering a culture of continuous improvement. Her expertise empowers organizations to leverage KaiNexus' solutions, propelling them toward operational excellence and innovation. She earned her Bachelor of Arts in History from the College of William and Mary. In her personal time, Maggie enjoys hanging out with her two children and finding balance and inspiration in the great outdoors.
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Recent Posts

What Is the Continuous Improvement Model and How Does It Drive Business Success?

July 25, 2025

Summary

The continuous improvement model is a systematic approach where organizations constantly implement small, incremental improvements...

Examples of the 8 Wastes of Lean Across Industries

June 5, 2025

One of the most critical concepts in Lean organizations is the idea that it is essential to eliminate waste. Why is it so central to the...

13 Essential Features to Look for in Operational Excellence Software

February 18, 2025

Starting a quest for operational excellence is one of the most significant steps an organization can take. Operational excellence involves...

Building Operational Excellence Culture | KaiNexus

February 5, 2025

Operational excellence is a management philosophy that focuses on continuously improving an organization's processes, systems, and...

How To Achieve Operational Excellence at the Enterprise Level

January 28, 2025

Operational excellence refers to the consistent and efficient execution of business operations to achieve high performance, reliability,...

What Are the Essential Tools and Strategies for Optimizing Continuous Quality Improvement?

July 31, 2025

Every organization that embarks on a journey toward continuous quality improvement is unique. Leaders in every industry, from healthcare to...

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How to Create and Implement a Process Improvement Plan | KaiNexus

December 10, 2024

We get the chance to chat with managers and leaders who are faced with a wide variety of business challenges. One of the most common is the...

15 Benefits of Standard Work

November 26, 2024

Taiichi Ohno, the father of the Toyota Production System, once said, “Without Standard Work, there is no Kaizen.” That’s a pretty bold...

11 Reasons to Use Cross-Functional Teams

November 21, 2024

Organizations turn to cross-functional teams for a variety of reasons. Almost everyone can agree that this type of collaboration is...