This is what Harry Kenworthy, Principal of the Quality and Productivity Improvement Center (QPIC), told KaiNexus in a recent webinar.
Des Moines Public Schools began working with QPIC in April 2015, and the district has since completed 363 lean projects. They are now in a self-sustaining lean deployment mode from which other organizations can learn a great deal.
Watch the webinar now:
Presented by Harry Kenworthy
In this webinar, you will learn:
Introducing a Lean strategy means introducing a major change. Far too often, team members assume it’s easy—but the assumption that lean is simple often leads to failure.
Kenworthy suggests that organizations do the following to avoid failure in their deployment of a Lean strategy. These suggestions are based on Dr. John Kotter’s change management research at Harvard University:
Anchoring the new approaches in the culture is especially important. According to True North thinking, continuous improvement is 15-20% tools and 80-85% maintaining and sustaining the organizational culture.
Those heading the Lean rollout should select approximately 20 Lean stewards, who can then establish a steering committee in charge of Lean trainings, standard work activities, and coming up an initiative name.
Note that it’s best to avoid using the word “program” in your initiative name, which implies a short duration. Des Moines Public Schools, for instance, named their initiative “DMPS Continuous Improvement.”
The next step involves the development of an elevator pitch, which will ensure everyone understands the purpose of the Lean strategy. The elevator speech should address these four questions.
Above all, an effective Lean adoption strategy should teach everyone in the organization how to solve problems and help remove lean wastes such as wait times and inventory. For the full scoop on how to deploy a seamless lean adoption strategy, view our webinar with Kenworthy here.